A tech services company in Ohio is looking to add a newSAP FICO Lead to their growing team in a Remote capacity. In this role, the SAP FICO Lead (Remote)will be responsible for providing incident, change request and enhancement support to customers, including processingAMS customer incidents, change requests, services requests, problems and changes.
Responsibilities :
TheSAP FICO Lead (Remote)will be responsible for :
Effectively usingand improvingmethodology approaches and supporting tools
Providinglong term dedicated SAPFICOsupport to one or more Strategic Accounts
Monitoringand processing AMS customer problems and changes
Processing and resolving work classified as Level 2 and 3 issues
Proactive followingup of issues that are in customer action
Establishing credibility and relationships with client decision makers, know their business, their industry, their culture, and their top priorities
Performing other duties, as needed
Qualifications :
Bachelors Degree in a related field (Accounting, Finance, Industrial Engineering, Mechanical Engineering, Marketing, Sales, etc.)
Experience in multiple, full lifecycle SAP implementations
Previous Leadership experience on SAP implementation projects or production support
Experience configuring multiple SAP modules OR experience across multiple industries
Integration experience with other process areas
Desired Skills :
Sap Fico • Cincinnati, OH, US