Kroger.com - MilanAnn Arbor, Michigan, United States
30+ days ago
Job type
Part-time
Quick Apply
Job description
Responsibilities :
Promote trust and respect among associates.
Create an environment that enables customers to feel welcome, important and appreciated by answering.
questions regarding products sold within the department and throughout the store.
Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
Inform customers of grocery specials.
Strive for at least five items in the bag while ensuring that contents or items are not damaged.
Follow best practices for bagging items in various types of bags (reusable / plastic / paper).
Assist in removing customers’ merchandise from the bottom of baccarat for checkout.
Offer assistance to customers with loading bags into their cars.
Return merchandise to store shelves.
Gather bascarts and return them to designated areas.
Understand the store’s layout and have the ability to locate products and conduct price checks for cashiers.
Label, stock, and inventory department merchandise.
Display a positive attitude.
Stay current with present, future, seasonal and special ads.
Adhere to all food safety regulations and guidelines.
Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notifying store management.
Practice preventive maintenance by properly inspecting equipment and notifying appropriate department or store manager of any items in need of repair.
Notify management of customer or employee accidents.
Clean up spills as needed, collect and pick up trash inside store and parking lot.
Clean all areas inside and outside of the store.
Report all safety risks or issues, and illegal activity, including : robbery, theft or fraud.
Collaborate with Front-end associates to encourage teamwork.
Adhere to all local, state, and federal laws and company guidelines.
Must be able to perform the essential functions of this position with or without reasonable accommodation.
Behaviors / Skills :
Some of the behaviors needed to successfully perform this position are :
Leadership Behaviors :
Puts the Customer First - Anticipates customer needs, champions the customer, and acts with customers in mind, exceed customers’ expectations, gains customers’ trust and respect.
Communicates Effectively and Candidly - Communicates clearly and directly, is approachable, relates well to others, engages people and helps them understand change, provides and seeks feedback, articulates clearly, and actively listens.
Achieves Results Through Teamwork – Is open to diverse ideas, works inclusively and collaboratively, holds self and others accountable, and involves others to accomplish individual and team goals.
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Courtesy Clerk • Ann Arbor, Michigan, United States
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