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Customer Development Manager
Customer Development ManagerColgate Polmolive • Des Plaines, IL, US
Customer Development Manager

Customer Development Manager

Colgate Polmolive • Des Plaines, IL, US
21 hours ago
Job type
  • Full-time
Job description

Customer Development Manager, Meijer

Established in 1806 as a small soap and candle business in New York City, Colgate-Palmolive is now a truly global company with products sold in over 200 countries and territories under such internationally recognized brand names as Colgate, Palmolive, Softsoap, Irish Spring, Protex, Sorriso, Kolynos, elmex, Tom's of Maine, Sanex, Ajax, Axion, Soupline, Haci Sakir, Suavitel, PCA SKIN, EltaMD, Filorga and Hello as well as Hill's Science Diet and Hill's Prescription Diet. Colgate-Palmolive is a leading consumer products company that serves hundreds of millions of consumers worldwide with brands and products across four core businesses Oral Care, Personal Care, Home Care and Pet Nutrition. We are committed to offering products that make lives healthier and more enjoyable, and programs that enrich communities around the world. Every day millions of people trust our products to care for themselves and the ones they love. Our goal is to use our technology to create products that will continue to improve the quality of life for our consumers wherever they live. A career at Colgate-Palmolive is an excellent opportunity if you seek a global experience, constant challenge, and development opportunities in an environment that respects work / life effectiveness.

As the Customer Development Manager for our Meijer team, you will be primarily responsible for managing the relationship with one of the fastest growing retailers in the US and a market leader in the Midwest. The individual will be responsible for developing and executing sales strategies, negotiating contracts, forecasting and planning, PO and service level management, and ensuring that we are a preferred supplier partner for the customer. It is critical that the individual has strong analytical skills, experience of managing a P&L, and has an ability to identify and build solid growth plans based on the synergies between Meijer's and Colgate's strategic goals.

This individual will work with a lot of cross-functional partners, internally and externally, and should have strong storytelling, collaboration and persuasion skills to gain cross-functional alignment.

This role is based out of our office located in Rosemont, IL.

What you will do :

  • Have ownership & responsibility to deliver sales objectives on volume, spending and retail execution
  • Formulate and execute our strategic plan to ensure you reach maximum volume, profitability and customer service. You'll be engaging and leading your cross functional partners across, Category, Digital, Omni Marketing & CS&L, behind your category and customer objectives.
  • Demonstrate consumer insights associated with strong Colgate brand equities to drive incremental growth and strengthen the customer investment, so that it is consistent with Retail Environment strategy, brand strategy, and shopper insights.
  • Lead customer engagement, have direct relationship responsibility for your category counterparts at Meijer, and build a joint business plan.
  • Work closely with your Team Manager, and Grocery LT to seek clarity, and drive excellent two-way communication and alignment.
  • Manage customer level P&L, including building effective baseline and promotional activities with accurate volume and spend.
  • Manage your trade spend management, reconciling and updating your plans at the end of each month, ensure timely deduction management and perform ROI analysis.
  • Leverage Revenue Growth Management principles to grow the business.
  • Accurate demand planning and forecasting to ensure optimal service levels for the company and the customer.

Required Qualifications :

  • Bachelor's Degree
  • 3+ years of experience in sales, category management role(s) or similar roles
  • Strong analytical mindset and experience working with data and analytical tools
  • Understanding of P&L management, and good negotiation skills
  • Solid understanding and experience working with syndicated service account, loyalty data (Nielsen, IRI)
  • Proficiency in Microsoft Office and Google Suite (i.e, Sheets, Slides, Docs)
  • Preferred Qualifications :

  • Experience working in consumer product goods
  • Previous experience working with Meijer
  • Experience working in or with Omni-Commerce teams
  • Previous experience working with Broker Partners to drive superior execution
  • Compensation and Benefits : Salary Range $95,000.00 - $133,000.00 USD Pay is determined based on experience, qualifications, and location. Salaried employees may also be eligible for discretionary bonuses, profit-sharing, and long-term incentives for Executive-level roles. Benefits : Salaried employees enjoy a comprehensive benefits package, including medical, dental, vision, basic life insurance, paid parental leave, disability coverage, and participation in the 401(k) retirement plan with company matching contributions subject to eligibility requirements. Additional benefits include a minimum of 15 vacation / PTO days (hourly employees receive a minimum of 120 hours) and 13 paid holidays (vacation days are prorated based on the employee's hire date within the calendar year). Paid sick leave is adjusted based on role and location in accordance with local laws. Detailed information regarding paid sick leave entitlements will be provided to employees upon hiring and may be subject to adjustments based on changes in legislation or company policies.

    Our Commitment to Inclusion : Our journey begins with our peopledeveloping strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.

    Equal Opportunity Employer : Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law. Reasonable accommodation during the application process is available for persons with disabilities.

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