Lead Patient Service RepresentativeSolis Mammography • Philadelphia, PA, US
Lead Patient Service Representative
Solis Mammography • Philadelphia, PA, US
30+ days ago
Job type
- Full-time
Job descriptionMinimum of two years' experience in healthcare or patient care required High School diploma Two years of healthcare registration or customer service experience preferred Basic knowledge of medical terminology preferred Ability to read, write, and comprehend simple instructions and short correspondence Ability to apply common sense understanding to carry out detailed but sometimes complex written or oral instructions Ability to perform basic mathematic calculations : Ability to sit and / or stand for long periods of time Forms strong working relationships within the team Strong computer skills using Microsoft Office Suite required Prior supervisory experience preferred Provide services and support for the following areas : Manages daily operations of the front desk. Verifies and or inputs patient information (demographic, insurance, and patient contact information) into the system 100% of the time. Participates in front office and company training as scheduled. Manages team members on a daily basis ensuring compliance with company policies, guidelines and procedures. Trains new Patient Service Representatives and monitors front office processes to ensure policies are followed. Creates and maintains frequent communication and positive relationship with team members as evidenced by surveys and turnover. Monitors front desk staffing levels and ensures appropriate coverage relative to budget and patient volume. Communicates team member coaching and counseling opportunities to Center Director. Completes incident reports on an as needed basis. A Great Place to Work for the fourth year in a row! Offer competitive benefits such as Medical, Dental, Vision, 401k, PTO, Supplemental Maternity Pay, Backup Child / Adult Care as well as other unique benefits.
Lead Patient Service Representative
Looking to elevate your career? Join us!
Work Location : 1101 Chestnut Street, 4th Floor, Philadelphia, PA 19107
Work Hours : Full-Time, 40 hours weekly, Monday-Thursday, 7am-7 : 15pm, Friday 7 : 15am-5pm, Saturday 7 : 30am-4pm
Department Highlights
- Team recognition and collaboration
- Provide patients with peace of mind
- Join an innovative team working toward making healthcare more accessible, integrated, and reliable
Here is what you will need :
A Day in the Life of a Lead Patient Service Representative
Why Solis Mammography?
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Patient Service Representative • Philadelphia, PA, US
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