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Vice President of Operations

Vice President of Operations

Benchmark InsuranceHouston, TX, US
21 hours ago
Job type
  • Full-time
Job description

Job Description

Job Description

  • Do you get motivated knowing you’re the integrator who makes a company's vision a reality?
  • Have you been the person who walks into a company and builds the playbook, not just follows one?
  • Are you ready to step into a role where your leadership shapes the next chapter of a business?

This is your moment to bring your value where it truly matters—into a role that defines what comes next.

About Us

Benchmark Insurance Group of Texas is a fast-growing brokerage redefining how insurance serves the real estate, construction, and hospitality sectors. We leverage market-leading technology to enhance underwriting, claims handling, and policy servicing. Built on transparency, we use our expertise to simplify risk management and deliver exceptional service. Be part of a team transforming the industry—where your contributions matter, and you’re never just a number.

Take a look at how our strategic process keep our clients coming back; www.benchmarkbroker.com /

Why Benchmark?

  • Be part of a fast-growing, tech-forward brokerage that’s transforming the insurance industry.
  • Work with a team that encourages innovation and outside-the-box thinking.
  • Play a key role in an established company that values relationships over bureaucracy.
  • Have the chance to earn equity and grow with the organization.
  • Summary of Responsibilities

    As Vice President of Operations “El Capitan”, you will lead, optimize, and scale our operational processes, ensuring that they align with our innovative vision. You will spearhead efficiency improvements, implement strategic initiatives, insurance program development, recruit and be a key driver in nurturing a dynamic, collaborative culture. If you are an operations leader who thrives on organization, innovation, and long-term partnership, this is your opportunity to make a significant impact.

    Essential Functions

    Operational Leadership

  • Streamline processes, manage budgets, and drive KPIs to support scalable growth.
  • Lead high-performing teams through clear communication, performance benchmarks, and incentive structures.
  • Oversee core HR functions including hiring, onboarding, performance management, and culture initiatives.
  • Innovation & Improvement

  • Implement fintech and other technologies to enhance workflows and client experience.
  • Identify and drive process improvements across the organization.
  • Collaboration & Strategy

  • Partner with sales, marketing, underwriting, and HR to ensure seamless operations.
  • Collaborate with leadership to shape company-wide strategy and organizational structure.
  • Client & Compliance

  • Elevate client experience through refined service processes.
  • Ensure regulatory compliance (including HR and industry standards), manage risk, and maintain business continuity.
  • Education, Experience, and Skills Required

  • 5-10+ years’ experience in Insurance Management
  • Bachelors degree required
  • Insurance license / certification preferred
  • Compensation

  • $130,000-$170,000 DOE
  • Bonus Opportunities
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • PTO
  • Paid Holidays
  • Personal characteristics needed to be successful in this role

  • Experience in Insurance Operations
  • Leadership and Team Development
  • Analytical and Strategic Thinking
  • Tech-Savviness
  • Client-Focused Approach
  • How to Apply

  • Please apply by submitting your most recent resume.
  • We have a formal recruiting process and have a relationship with Zephyr Connects LLC, whom we use for the screening and hiring process. If you are selected for the next step you will get instructions from Caitlyn Ball within 3 days of your submission. Everyone will be contacted.

    Benchmark Insurance Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Benchmark Insurance Group complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

    #ZC3

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