Salesforce Administrator

Job Summary

Medpace Business Development and Marketing is seeking a full time, Experienced CRM / Sales Operation Associate to join our team. The Analytics team plays a key role in researching, analyzing and overseeing quality control of market, customer, and sales data.

Responsibilities

• Oversight of Salesforce CRM system configuration, user management, data management;
• Manage integration and troubleshooting with internal and external systems (e.g. proposals database, biopharma drug / trial data feeds, marketing automation platform);
• Creating reports and dashboards to provide actionable insights;
• Collaborating with stakeholders including internal users and external consultants and vendors, to maintain and improve platform performance and translate to business needs;
• Review, analyze and report sales and market performance data including summaries and recommendations to management based on findings;
• Conduct end-user training, support and troubleshooting; work closely with internal users and stakeholders to maintain and improve user experience; and
• Provide analysis and recommendations on how to leverage and improve CRM capabilities and applications.

Qualifications

Medpace Overview

Medpace is a full-service clinical contract research organization (CRO). We provide Phase I-IV clinical development services to the biotechnology, pharmaceutical and medical device industries. Our mission is to accelerate the global development of safe and effective medical therapeutics through its scientific and disciplined approach. We leverage local regulatory and therapeutic expertise across all major areas including oncology, cardiology, metabolic disease, endocrinology, central nervous system, anti-viral and anti-infective. Headquartered in Cincinnati, Ohio, employing more than 5,000 people across 40+ countries.

Why Medpace?

People. Purpose. Passion. Make a Difference Tomorrow. Join Us Today.

The work we've done over the past 30+ years has positively impacted the lives of countless patients and families who face hundreds of diseases across all key therapeutic areas. The work we do today will improve the lives of people living with illness and disease in the future.

Cincinnati Perks

Awards

What to Expect Next

A Medpace team member will review your qualifications and, if interested, you will be contacted with details for next steps.