Talent.com
Managing Director, Event Hospitality and Premium Experience

Managing Director, Event Hospitality and Premium Experience

NASCARUSA, North Carolina, Charlotte
3 days ago
Job type
  • Full-time
Job description

At NASCAR, you will find a community of passionate individuals who care about our sport and are united in seeing it grow.

NASCAR is seeking an experienced and dynamic Managing Director of Event Hospitality and Premium Experience to lead the planning, execution, and management of premier hospitality programs and consumer event experiences across the NASCAR schedule. This leadership role oversees all aspects of event logistics and hospitality strategy from venue preparation to creative production ensuring memorable and seamless experiences for guests, partners, and fans.

This individual will work cross-functionally with internal departments and external partners, manage complex multi-day event operations, and directly supervise at least one full-time team member and key vendor relationships. The ideal candidate will bring strong leadership, event production, and strategic planning experience to elevate the hospitality experience across all NASCAR events.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

  • Event Leadership & Execution : Lead planning and on-site execution of NASCAR consumer hospitality, premium fan experiences, and select special events nationwide.
  • Operations & Logistics Oversight : Manage all event logistics including :

Venue preparation

  • Contract negotiations
  • Vendor and agency management
  • Food & Beverage (F&B) operations
  • Guest services and credentialing
  • Transportation logistics
  • Creative production and event execution
  • Cross-Department Collaboration : Liaise with internal teams (e.g., Sales, Marketing, Communications, Competition) to align hospitality programs with broader strategic and brand goals.
  • Team & Vendor Leadership : Oversee and develop direct staff while managing a network of vendor and agency partners to ensure seamless delivery of all hospitality programs.
  • Manage at least one full-time hospitality staff member, providing mentorship, direction, and performance oversight

  • Lead external vendor and agency partners to ensure seamless and high-quality event delivery
  • Budgeting & Reporting : Oversee budget creation and management, event timelines, production schedules, and post-event reporting and recaps.
  • Corporate Events Support : Support corporate event execution including run-of-show development, script coordination, contractor and talent management, and signage / graphics integration.
  • Guest Management Systems : Maintain proficiency in guest management platforms, including event builds, guest list coordination, database updates, and floorplan / diagram development.
  • Travel Required : Approximately 50-60%, including weekends and short-notice, multi-day events

    QUALIFICATIONS

  • Bachelor's degree in a related field and a minimum of ten (10) years of experience in sports, live events, or corporate hospitality; or an equivalent combination of education and experience. Prior exposure to NASCAR or the motorsports industry is a plus.
  • Demonstrated success leading teams, managing complex logistics, and driving results under pressure.
  • Innovative thinker with a passion for elevating guest experience through thoughtful hospitality design.
  • Highly professional interpersonal and written communication skills; able to interface effectively with executives, partners, and high-profile guests.
  • CMP certification preferred or strong interest in pursuing it.
  • Must have the ability to demonstrate a deep understanding of service excellence and a guest-first culture. Recommended readings include Unreasonable Hospitality by Will Guidara and The New Gold Standard by Joseph Michelli, which reflect the principles and mindset valued in this role.
  • SUPERVISORY RESPONSIBILITIES

    Directly supervise assigned staff. Carries out supervisory responsibilities in alignment with the organization's policies and applicable laws. Key duties include interviewing, hiring, and training staff; planning, assigning, and overseeing work; evaluating performance; recognizing achievements; and fostering open communication to support resolution and continuous improvement.

    COMPUTER SKILLS

    Proficient in Microsoft Office and event management platforms; experience with guest management software is strongly preferred.

    OTHER SKILLS

  • Hospitality-Driven Mindset : A genuine passion for creating memorable guest experiences, rooted in hospitality excellence. Committed to anticipating needs, exceeding expectations, and delivering premium service with care, attention, and authenticity.
  • Guest-Centric Approach : Demonstrates empathy and emotional intelligence when engaging with guests, clients, and stakeholders. Always acts as a brand ambassador, ensuring every touchpoint reflects NASCAR's commitment to world-class service and professionalism.
  • Service-Oriented Leadership : Leads with a service-first philosophy, empowering teams to prioritize the guest experience in every decision and detail. Models graciousness, responsiveness, and adaptability in high-pressure environments.
  • Attention to Detail : Holds a meticulous eye for logistics, aesthetics, and guest comfort, ensuring that every hospitality program is executed to the highest standard.
  • Composure Under Pressure : Remains calm, collected, and solution-focused in dynamic, fast-paced event environments; capable of navigating unforeseen challenges while maintaining a positive guest experience.
  • Creative Problem Solver : Approaches challenges with creativity and agility, consistently seeking ways to elevate hospitality offerings and improve operational efficiency.
  • Self-Motivated and Independent : Able to set priorities, meet deadlines, and manage complex programs with minimal supervision while upholding high standards of accountability and professionalism.
  • Team Player with High Emotional Intelligence : Fosters collaboration across departments and with vendor partners; brings a respectful, upbeat, and proactive energy to the team environment.
  • Apply Now!

    Learn more about this role and our team by applying at www.careers.nascar.com for consideration.

    We are a company unlike any other. We want you to bring your experience, skills and passion to our close-knit, high-energy environment in which our employees thrive and where you can prosper. We know the key to our success is our employees and we offer highly competitive salaries, a solid benefits package focused on wellness, and opportunities for you to grow and develop both personally and professionally. It won't take you long to find out that you are on the right track here at NASCAR!

    NASCAR is committed to fostering a diverse work environment where all employees feel valued and empowered. NASCAR is an Equal Opportunity Employer (EEO). We seek to attract and retain the best qualified people available. All qualified applicants will receive consideration for employment without regard to race, color, gender, gender identity and expression, age, national origin, disability, religion, sexual orientation, genetic information, pregnancy, veteran status or any basis that is protected by applicable law except where a bona fide occupational qualification exists.

    Follow us on LinkedIn and X for future opportunities and company news.

    Create a job alert for this search

    Managing Director • USA, North Carolina, Charlotte

    Related jobs
    • Promoted
    Director, Revenue Management, Managed Hotels

    Director, Revenue Management, Managed Hotels

    Choice HotelsCharlotte, NC, US
    Full-time
    Director, Revenue Management, Managed Hotels.Choice Hotels, one of the world's largest hotel companies, has an exciting new opportunity as our Director of Revenue Management, Managed Hotels.As a ke...Show moreLast updated: 2 days ago
    • Promoted
    Share Your Opinions. Earn Rewards.

    Share Your Opinions. Earn Rewards.

    Opinion EdgeNewton, NC, US
    Full-time
    Join Opinion Edge today and get paid for your insights! Take short surveys on the topics that matter to you and earn rewards for every completed survey. Sign up now and start turning your voice into...Show moreLast updated: 4 days ago
    • Promoted
    Retail Merchandiser & Display Installer

    Retail Merchandiser & Display Installer

    SAS Retail ServicesMooresville, NC, US
    Full-time
    We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining SAS Retail Services...Show moreLast updated: 30+ days ago
    • Promoted
    Event Management Specialist

    Event Management Specialist

    CollaberaCharlotte, NC, US
    Full-time
    Job Title : Event Management Specialist Location : Charlotte, NC, or Plano, TX Work Arrangement : Hybrid Client Industry : Banking Duration : 12-18 Months (Possibility of Full-Time Conversion) About the ...Show moreLast updated: 1 day ago
    • Promoted
    Director, Casino Design and Construction

    Director, Casino Design and Construction

    Delaware NorthKings Mountain, NC, US
    Full-time +1
    Delaware North is hiring a full-time Director of Design and Construction, Gaming Projects to join our team at the Catawba Two Kings Casino job site in Kings Mountain, North Carolina.As Director of ...Show moreLast updated: 12 days ago
    • Promoted
    Hospitality Crew

    Hospitality Crew

    Hardee'sDenver, NC, US
    Full-time +1
    Click HERE to Apply!Job Title - Restaurant Crew Member / Hardee'sNOW HIRING Hard Working, Friendly, Honest Crew Members that have Great Customer Skills. COME JOIN OUR AMAZING TEAM, make new friends, d...Show moreLast updated: 30+ days ago
    • Promoted
    Director, Customer Experience

    Director, Customer Experience

    BrightspeedCharlotte, NC, United States
    Full-time
    At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwes...Show moreLast updated: 5 days ago
    • Promoted
    • New!
    Managing Director, Event Hospitality and Premium Experience

    Managing Director, Event Hospitality and Premium Experience

    NASCARCharlotte, NC, US
    Full-time
    Managing Director Of Event Hospitality And Premium Experience.At NASCAR, you will find a community of passionate individuals who care about our sport and are united in seeing it grow.NASCAR is seek...Show moreLast updated: 8 hours ago
    • Promoted
    Director-Regulation

    Director-Regulation

    Public Service Company of North Carolina, IncorporatedGastonia, NC, United States
    Full-time
    At Enbridge, we are seeking an experienced.This role involves managing regulatory activities for Enbridge Gas in North Carolina. The successful candidate will work closely with the North Carolina Ut...Show moreLast updated: 4 days ago
    • Promoted
    Side Hustle Project Lead

    Side Hustle Project Lead

    Finance BuzzBessemer City, North Carolina, US
    Full-time +1
    We’re offering a role for someone who wants to lead their own side-income project in their spare time.You’ll explore various proven side hustles, select the ones that fit your lifestyle, and run th...Show moreLast updated: 29 days ago
    • Promoted
    Sector Marketing Director - Education & BSC

    Sector Marketing Director - Education & BSC

    Solenis LLCFort Mill, SC, United States
    Full-time
    Solenis is a leading global producer of specialty chemicals focused on delivering sustainable solutions for water-intensive industries, including consumer, industrial, institutional, food and bever...Show moreLast updated: 30+ days ago
    • Promoted
    Restaurant Delivery - Flexible Schedule

    Restaurant Delivery - Flexible Schedule

    DoorDashMooresville, NC, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 6 days ago
    • Promoted
    Director of Sales and Marketing

    Director of Sales and Marketing

    JobotConcord, NC, US
    Permanent
    A fantastic company poised for rapid expansion with room for growth.This Jobot Job is hosted by : Kirk Morgan.Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your res...Show moreLast updated: 8 days ago
    • Promoted
    Managing Director & Team Lead, Healthcare Systems (Sales Growth & Retention)

    Managing Director & Team Lead, Healthcare Systems (Sales Growth & Retention)

    PG ForstaCharlotte, NC, United States
    Full-time
    PG Forsta is the leading experience measurement, data analytics, and insights provider for complex industries-a status we earned over decades of deep partnership with clients to help them understan...Show moreLast updated: 12 days ago
    • Promoted
    Restaurant Delivery - Sign Up in Minutes

    Restaurant Delivery - Sign Up in Minutes

    DoorDashYork, SC, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 6 days ago
    • Promoted
    Restaurant Delivery - Sign Up and Start Earning

    Restaurant Delivery - Sign Up and Start Earning

    DoorDashYork, SC, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show moreLast updated: 9 days ago
    • Promoted
    • New!
    VP / Managing Director – Credit & Pricing Technology

    VP / Managing Director – Credit & Pricing Technology

    OneMain FinancialMatthews, NC, US
    Full-time +1
    OneMain Financial (OMF) is seeking a Vice President, Managing Director of Credit & Pricing Technology.As OneMain expands its market verticals, a multi-product strategy is evolving to penetrate mark...Show moreLast updated: less than 1 hour ago
    • Promoted
    Side Hustle Specialist (Evenings & Weekends)

    Side Hustle Specialist (Evenings & Weekends)

    Finance BuzzMaiden, North Carolina, US
    Full-time +1
    We’re seeking dependable individuals who want to build a side income alongside their full-time work.This role offers flexible tasks you can perform outside your regular job hours.You’ll be given st...Show moreLast updated: 29 days ago