Business Development Manager

Business Development Manager

Business Development Manager focusing on new logo business capture in the IT Service Management and Service Desk markets.

Purpose of the Role

At Sunrise, our purpose is clear : Helping IT Service Desks help everyone else.

Our vision : To be the ITSM solution that every business relies upon.

The one problem we solve : Removing the pain and complexity from service delivery.

The Business Development Manager will win new business, build trusted customer relationships, and grow Sunrise's presence in the UK ITSM SaaS market. Success means consistent performance across activity, pipeline, and deal closure.

Key Responsibilities

• Prospect and generate new business opportunities through outbound activity and networking.
• Lead the full sales cycle discovery, demo, proposal, negotiation, close.
• Build strong, trust-based relationships with IT and business leaders.
• Position Sunrise clearly against the complexity of competitors.
• Work closely with Marketing and Pre-Sales to progress opportunities quickly.
• Ensure accurate forecasting with less than 5% variance.
• Travel to customer and prospect sites (approx. 50% of time).

Sales Disciplines at Sunrise

Our salespeople live by four disciplines, directly tied to our purpose, vision, and problem we solve :

Activity

Pipeline Growth

Deal Closure

Customer Impact

Skills & Experience

What Success Looks Like