IT Service Desk Specialist

IT Service Desk Specialist - $52K-$60K

Join Rchling Automotive as an IT Service Desk Specialist at our Akron, OH location. We are seeking a team player to be the first point of contact for our internal customers, providing technical support and ensuring first-time resolution of incidents.

Key Responsibilities :

• Troubleshoot, diagnose, and resolve incidents related to Windows 10, Office 365, iOS, and other technologies.
• Maintain ownership of incidents, provide timely updates, and escalate when necessary.
• Support IT projects and initiatives, contributing to digitalization efforts.

Qualifications :

What We Offer :

If you're interested in joining our team, please submit your resume for consideration.

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