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Mortgage Disclosure Analyst

Mortgage Disclosure Analyst

ZillowSalt Lake City, UT, US
3 days ago
Job type
  • Full-time
Job description

Post-Closing Closing Disclosure (CD) Specialist

As part of the Zillow Home Loans team, you'll join a collaborative group dedicated to delivering best-in-class service and helping customers achieve an optimal closing experience. Our team plays a vital role in ensuring every mortgage transaction is accurate, transparent, and compliant, supporting Zillow's mission to make home buying and financing easier for everyone.

As a Post-Closing Closing Disclosure (CD) Specialist, you will have a direct impact on the customer experience by reconciling and finalizing Closing Disclosures after funding. Your attention to detail and commitment to compliance will ensure each customer receives an exact record of their mortgage transaction, while helping Zillow maintain the highest standards of accuracy and regulatory adherence.

You Will Get To :

  • Develop a thorough understanding of our Loan Origination System (LOS) and related processes
  • Review and verify the accuracy and data integrity required for issuing Closing Disclosures and Loan Estimates
  • Maintain detailed records of communications and actions in the loan file's conversation log
  • Ensure timely completion and delivery of loan disclosures, meeting all regulatory deadlines
  • Deliver mortgage loan disclosures securely and accurately
  • Uphold confidentiality and privacy of customer and employee information
  • Adapt to changing timelines and deadlines, including working overtime as needed
  • Collaborate with team members to continuously improve the closing process

Who You Are :

  • Experienced in mortgage compliance regulations for conventional, FHA, USDA, and VA loan programs
  • Familiar with Loan Origination Systems (LOS), with Encompass experience strongly preferred
  • Proficient in Microsoft Office and related technology tools
  • Able to self-direct, multi-task, and thrive in a fast-paced environment
  • Possess excellent oral and written communication skills with a strong customer service orientation
  • Demonstrate strong analytical and problem-solving abilities
  • Hold a high school diploma or equivalent
  • Get to know us :

    At Zillow, we're reimagining how people movethrough the real estate market and through their careers. As the most-visited real estate platform in the U.S., we help customers navigate buying, selling, financing and renting with greater ease and confidence. Whether you're working in tech, sales, operations, or design, you'll be part of a company that's reshaping an industry and helping more people make home a reality.

    Zillow is honored to be recognized among the best workplaces in the country. Zillow was named one of FORTUNE 100 Best Companies to Work For in 2025, and included on the PEOPLE Companies That Care 2025 list, reflecting our commitment to creating an innovative, inclusive, and engaging culture where employees are empowered to grow.

    No matter where you sit in the organization, your work will help drive innovation, support our customers, and move the industryand your careerforward, together.

    Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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    Mortgage Analyst • Salt Lake City, UT, US

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