Sales Lead - Gilroy

Sales Lead - Gilroy

The Salvation Army (TSA) Adult Rehabilitation Center (ARC) is a no-fee program to assist men & women in their journey to complete our rehabilitation program. The organization is indebted to and dependent on the diligence and devotion of its employees.

Become part of the dedicated Retail Team at The Salvation Army! Together we can continue to serve and impact our local community, through the commitment to "Do The Most Good" at our Gilroy Thrift Store, which supports the Adult Rehabilitation Program. This is an opportunity to promote a positive shopping / donor experience, enhance customer service, problem-solving and teamwork skills, while contributing to the success of our Program and its participants.

As our enthusiastic and hardworking Sales Lead, you will be responsible for (but not limited to) :

• Takes an active role and partners with the Store Manager in daily store operations.
• Assumes responsibility for all day-to-day store operations in the absence of the Store and / or Assistant Manager.
• Assists Store Manager to monitor and analyze key performance indicators.
• Schedules Store Employees to ensure appropriate coverage.
• Ensures high levels of Customer and Donor satisfaction.
• Supports Store Manager to ensure Back Room Processors / Warehouse Associates work effectively.
• Responsible for supervision, support, and conduct reporting of program Beneficiaries.
• Responsible for the protection and security of store currency, inventory, and property.
• Ensures building is secured during non-operating hours.
• Assures that safety measures are established and maintained.
• May transfer or be relocated to other stores based on business needs.
• Completes all tasks assigned by the District Sales Manager, Command Retail Directors and Command Administration.

Position Objectives :

Qualifications to be considered for this position :

Physical Demands :

Core Competencies :

Schedule :

Our stores operate 7 days per week. Work schedules are determined by Management and employee must be flexible to always ensure adequate store coverage. Sales Leads may be scheduled to work any part time shift including evenings, weekends, and holidays.