Director of IT and Operations

Director Of It And Operations

ProSidian Consulting has an opportunity for a Director Of It & Operations located in Charlotte, NC | Posting Type : This Is A Full-Time W2 Hire ProSidian Consulting is seeking an experienced Director of It & Operations to provide general oversight of the It and Operations infrastructure, provisioning, planning, installation and operation for the firm's management and operations consulting practice. Responsible for researching and planning for implementation of the most recent technologies applicable to the industry. Tasks include managing the system hardware, operating systems, software, and procedures that adhere to the firm's values and goals. The overall role is to enable partners and staff to effectively work and minimize their time spent on It and operations. The Director Of It & Operations takes care of many tasks involved in making sure our firm runs smoothly and is also responsible for supporting business development, strategic resourcing, recruiting and other roles as necessary to enhance the competitive positioning of the firms go to market strategy. This includes participating on client serving engagements where technology, process, and operations skills are required. The Director Of It & Operations should excel at operating in a fast pace, Professional Services (Naics 541611) environment with demonstrated experience with client service and a knowledge of government contract management, have experience in organizational effectiveness and can implement operations management best practices. The Director Of It & Operations is personable, reliable, and the epitome of diplomacy and professionalism. He / She will also be responsible for project management of time sensitive initiatives in an environment where accuracy, efficiency, and communication skills are of paramount importance. The helps deliver Client Centric management and operations solutions both internally and for clients based on the firm's practices and national processes. We hire only experienced professionals and foster an environment of cooperation and collaboration where everyone is at a high level. If this is you, and you meet the requirements below, we want you on our team. The work shall be performed on-site at the Charlotte office, with some travel required as necessary to meet client requirements. Background checks are required for all employees.

Key It Effectiveness & Management Operations Objectives :

• Conceptualize, develop, design and implement Engagement, management and technical procedures to ensure projects are managed efficiently and effectively in accordance with ProSidian standard of operations for excellence in service delivery
• Create thought leadership and build / manage a platform for future thought leadership endeavors.
• Develop and coordinate Consulting Firm's plans, resources, and program expectations
• In concert with Firm Leadership, ensure all Engagement Teams policies, procedures and practices comply with applicable state and federal laws, rules and regulations and represent business best practices
• In concert with Firm Leadership, oversee the adequacy and soundness of management and operations infrastructure and administration, ensuring that all necessary controls and management structures are implemented and adhered to
• Manage / coordinate programs and initiatives in a collaborative manner within the Engagement Teams and ensure staff and external stakeholders are appropriately consulted and engaged.
• Participate in business development activities as required by the organization.
• Review the operating results of the Engagement Teams and compare them to established objectives, and support steps to ensure that appropriate measures are taken to correct any unsatisfactory results
• Serve as the primary day-to-day interface with Consulting Firm's staff, service providers (consultants, subcontractors), and client community to assure smooth execution of projects and successful operation of the Engagement Teams
• Support Firm Leadership, Engagement Teams, and Pursuit teams in communications with target markets and clients for the purpose of creating awareness of ProSidian, Enhancing Brand Image, developing internal infrastructure, and other marketing / PR activities.
• Support infrastructure and growth platforms of ProSidian Consulting including proposal development, It, Operations, Thought Leadership, Recruiting, and all other support structures enabling the firm's ability to achieve scale.
• Support the development, review and approval of reports, client proposals, research proposals, requests and publications

Essential Duties And Responsibilities :

Essential Operations Duties And Responsibilities :

Ideal Skills And Abilities :

Ideal Characteristics, And Knowledge :