Director of National Sales

Omni Dallas Hotel Sales Director

The Omni Dallas Hotel, in the center of the revitalized downtown Dallas, is connected via sky bridge to the Dallas Convention Center and close to restaurants, shops, entertainment and more! The Omni Dallas Hotel is built to meet the U.S. Green Building Council LEED Gold Certification standards, placing it on the forefront of environmental awareness and conservation in the city.

The Omni Dallas Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Dallas Hotel may be your perfect match.

Job Description

To fully develop a specific Group Market Segment within a specified geographic / vertical territory as designated by the Director of Sales, concentrating on the solicitation of new and profitable business while retaining existing business from that market. The Director of National Sales is responsible to merchandise as skillfully as possible the guest rooms and function space to maximize revenue potential for the hotel and to ensure that the customer has the best possible meeting experience, and is expected to achieve monthly room night and revenue goals, develop and implement sales action plans, maintain positive interdepartmental communications and to complete special projects as assigned by the Director of Sales. While not in a supervisory role, this individual is a leader in performance and is aptly capable of representing Omni as a leader in the marketplace.

Responsibilities

Actively solicit and manage a major market on behalf of their hotel / resort

Plan and maintain regular communications with, and actively solicit additional business from, Hotel key accounts

Communicate and / or meet with parties interested in the Hotel's services and assess the parties' needs and whether the requested services would be a profitable or best use of the Hotel's rooms and space consistent with client needs and budgets

Prepare guest proposals with various options available for hotels services and products (rooms, events, F&B, convention or meeting space, pricing, dates, locations) that are consistent with the goal of high guest satisfaction and with other Hotel bookings and profitability standards

Negotiate, prepare, and review terms of contracts for hotel services in compliance with hotel billing and rate guidelines and under supervision of Director of Sales

Meet or exceed targets for prospecting of sales opportunities and targets for revenue streams, as determined by hotel management

Execute and manage internal processes necessary to reserve and confirm the negotiated contract services, including blocking of guest rooms, meeting space, and catering requirements

Assist Director of Sales to stimulate productivity of all sales staff through guidance, development, and support

Assist the Director of Sales in developing and implementing the budgeting and forecasting process for the Hotel

Promote high visibility of hotel through active involvement in industry associations and trade shows

Provide mentorship and professional development to lower level and less experienced sales employees

Support and promote all corporate programs to increase customer awareness of Omni Hotels and ensure that the customer receives the appropriate benefits of each program

Maintain a record of prompt and regular attendance at assigned work location and for work assignments, as scheduled by hotel managers

Interact and communicate positively and professionally with guests, prospective guests, key accounts, coworkers, and visitors to the Hotel

Use computer and electronic devices and related software properly and effectively to communicate, including email, and to prepare reports and analyses of sales activity

Plan, prioritize, and implement sales strategies and sales plans, manage multiple tasks and deadlines, and work in a fast-paced environment

Complete assigned tasks and projects in a timely manner and as directed by hotel management

Contribute to and support the maintenance of a safe working environment, and perform all work in compliance with hotel safety standards and all legal requirements

Comply with Hotel and Corporate policies and procedures and all applicable legal and regulatory requirements

Attend and contribute to regular meetings of sales team and Hotel leadership, including daily meetings or interactions with Director of Sales regarding occupancy, business forecasts, and future availability of hotel rooms and services

Qualifications

History of exceeding production goal year after year

Proven track record in group sales and market development

Strong closing skills

Excellent written and verbal communication and presentation skills

Ability to develop strategic sales plans with measurable results

Execute compelling site inspections that lead to impressive closing ratios

Creativity in sales proposals to advance business opportunities

Experience in working with highly experienced Global Sales Offices

Ability to up-sell and have strong knowledge of F&B, Spa, Retail and AV sales

Ability to create and deliver impactful presentations

Proactively explore networking opportunities

A command and mastery of Delphi Salesforce

Lifelong learner with completion of professional sales development programs

Community leadership experience

Position requires that candidate have at least an associate's degree, bachelor's degree preferred, and / or three-five years or more of sales experience in a luxury resort environment.

Must have at least 5 years' experience as a Sales Manager in hotels, preferably a convention hotel.

Must have outstanding selling skills.