Gym Manager

Job Title : Gym Manager

Location : Palm Desert, CA 92211

Job Type : Full-time

Position Summary :

Power of Fitness in Palm Desert is seeking a motivated, organized, and leadership-driven Gym Manager to oversee daily operations and ensure an exceptional member experience. The Gym Manager will supervise staff, manage facility performance, maintain high customer service standards, and support the growth of the gym through strong leadership and operational excellence. This role requires excellent communication skills, strong problem-solving abilities, and a passion for health and fitness.

Key Responsibilities :

Oversee daily gym operations to ensure a clean, safe, and welcoming environment

Supervise, train, and schedule front desk staff, trainers, and support personnel

Manage membership sales, renewals, upgrades, and customer service escalations

Maintain facility standards, including cleanliness, equipment condition, and safety procedures

Monitor financial performance, including budgets, expenses, and monthly targets

Implement marketing initiatives, promotions, and community engagement activities

Maintain strong member relationships to drive retention and satisfaction

Handle conflict resolution and member concerns professionally

Ensure compliance with company policies, health standards, and safety regulations

Report operational updates and performance metrics to ownership / leadership

Support hiring, onboarding, and ongoing staff development

Qualifications :

Previous experience in gym management, fitness facility operations, or team leadership required

Strong leadership, communication, and customer service skills

Ability to manage staff schedules, workflows, and performance

Knowledge of fitness equipment, facility safety, and membership systems

Strong problem-solving and decision-making abilities

Ability to multitask in a fast-paced environment

Basic computer skills (POS systems, scheduling tools, CRM platforms)

Passion for fitness, wellness, and delivering a great member experience