Shelter Advocate, On-Call

Overview :

Since 1977, Sojourner Center has been a safe haven from domestic violence for women and their children in Arizona. Since our founding, we have transformed lives by providing shelter and support services to more than 60,000 adults and children affected by domestic violence.

We provide a broad spectrum of services to victims of domestic violence, while working with professionals in the field on education, research and advocacy with the goal of ending domestic violence.

Job Summary :

Provides safety, support and resources for individuals and families through case management within the framework of a variety programs and a focus on addressing trauma related to domestic violence.

Engages with residents in one-on-one case management sessions, assisting residents in identifying and addressing individualized needs, offering resources and education.

Schedule : Hours vary - as needed. Will be required to work evenings and / or weekends as scheduled.

Positions Available : 1

Rate of Pay : $17.00 / hr. ($17.85 / hour after bilingual differential)

Responsibilities :

• Recognizes and effectively responds to impacts of domestic violence and other trauma.
• Works with staff in, a team environment, and with residents, providing objective support and maintaining professional boundaries.
• Provides ongoing modeling, support, referrals, and resources, taking crisis calls and coordinating services.
• Provides family support within the scope of the cultures of the families served, which may include rotating child care supportive services.
• Provides welcome tours and shelter entry services. Orients clients to shelter environment, guidelines, and requirements.

Ensures that appropriate shelter guidelines are practiced. Assists clients in identifying and fulfilling immediate needs.

• Fulfills other administrative / operational duties as needed, including providing bus passes, completing babysitting agreements, and assisting with proposals and grievances.
• Builds rapport and a positive sense of community.
• Monitors participants self-administration of medications.
• Identifies / adapts to crisis events, applying crisis intervention and prevention techniques.
• Provides on-site facility coordination services, including monitoring gates, completing safety checks, cleaning and preparing rooms, monitoring the cleanliness of the campus, and providing cleanup when needed, submitting work orders, and locking / unlocking doors.
• Documents services in accordance with established policies and procedures, in a timely fashion.
• Participates in all required service coordination meetings, communicating all relevant information to appropriate staff (Case Managers, Coordinators, Managers, etc)

Qualifications :

Education, Experience, and Other Requirements :

Bachelors degree in a related field; OR, Associates degree in a related field plus two (2) years of related experience;

OR, High School Diploma plus four (4) years of related experience.

• Prefer experience in family violence programs.
• Ability to obtain a Level I Fingerprint Clearance Card, CPR, and First Aid certification.
• Valid Arizona Driver License, proof of automobile insurance, and Motor Vehicle Record acceptable to Sojourner Centers insurance company.
• Bilingual Spanish-English preferred.

Physical Factors / Working Conditions

• Stands, walks, and sits continuously throughout the day.
• Reaches, stoops, bends, lifts, carries and manipulates up to 25 pounds.
• Utilizes computer to access Intranet / Internet and enter information into prepared forms.
• Some travel between work locations or in the community may be required.
• Has the potential to be exposed to infectious diseases and must use Universal Precautions.
• Required to spend time outside daily regardless of weather conditions.
• Has a risk of physical danger due to the nature of the population served.

Other Duties

Performs other duties as assigned.

This job description is not designed to cover or contain a complete comprehensive listing of activities, duties or responsibilities that are required of the employee.

EEO Employer

PCN# : 100-813