Bilingual Call Center Representative (Russian)

We're Hiring : Bilingual Call Center Representative (Russian)!

We are seeking a dedicated and fluent Russian-speaking Call Center Representative to provide exceptional customer service to our diverse clientele.  This  full-time, remote call center role  is ideal for bilingual professionals fluent in  Russian and English , passionate about public service, and eager to assist individuals navigating enrollment and healthcare options.  Note :   This is a fully remote position, but candidates must reside on the East Coast.  New York residency is strongly preferred.

Location : Must reside on the East Coast (New York preferred)

Role : Bilingual Call Center Representative (Russian)

Schedule : Full time

Work Type : Remote

Key Responsibilities :

• Handle inbound calls regarding enrollment services
• Educate consumers on managed care options and assist with health plan selection
• Process enrollment and disenrollment forms accurately
• Perform mailroom support tasks as needed
• Document and track all consumer interactions in internal systems
• Escalate issues or complex inquiries to appropriate personnel
• Provide R ussian-English interpretation  as needed
• Participate in training sessions and stay up to date with program policies

Candidate Requirements :

Required :

Preferred :

Remote Work & Equipment Requirements

This is a fully remote position, and all candidates must provide their own equipment and workspace. The following are required :

Ready to make an impact? 🚀 Apply now and let's grow together!