Director of Strategic Accounts

A company is looking for a Director of Strategic Account Management.

Key Responsibilities

Own and drive client renewals, retention, and net retention targets for US / Canada enterprise accounts

Develop and execute strategic account plans, collaborating with cross-functional teams to align solutions with client objectives

Mentor and develop Account Managers, fostering a culture of excellence and continual learning

Required Qualifications

6+ years of leadership in strategic / enterprise SaaS account management

Proven experience managing large, complex enterprise accounts in North America

Strong leadership and mentoring abilities

Demonstrated success in driving renewals, upsell, and cross-sell opportunities

High intellectual curiosity and ability to thrive in a fast-paced, remote-first environment