Dedicated Account Manager

MRC Global serves the oil and gas industry across the upstream, midstream and downstream sectors as well as the chemical and gas distribution market sectors worldwide.

Job Purpose

Provides oversight of the material activity into and out of the customer depot ensuring inventory integrity of these MRC Global assets and the availability of these materials to customer representatives. Identifies opportunities to streamline processes while also ensuring that team members are using processes. Works with other depot specialists and the customer Material Depot Coordinator to develop best practices across locations.

Essential Duties and Responsibilities (not all inclusive)

Individual must be able to perform the essential duties with or without reasonable accommodation.

Travel to customer Material Depot locations for inventory monitoring and to verify the compliance of policies and procedures.

Regularly perform assessments of depot layout, personnel, inventory counts, and various procedures at customer Material Depot locations.

Recommend changes and improvements concerning the layout of the depot and procedures concerning policies and procedures.

Utilizes reports and direct communication to ensuretimelyandaccurateflow of material into and out of the material depots.

Reviews reports on a regular basis to ensure performance of operation and MRCGlobal'sservices to achieve requirements.

Identifyand communicate customer service issues providing feedback to Branch Manager and / or Outside Sales Representative and Driver.

Identifiesopportunities to streamline or improve business processes.

Provides training and professional development opportunities for team members.

Works closely with other departments including SCM, BD, Inventory Accounting, Traffic, InventoryLogisticsand branch operations.

Ensures accuracy / validity of open customer orders and purchase orders for respective depots.

Oversees inventory reconciliations for depot inventory materials.

Provides support to Warehouse Operations team during physical inventories of depot locations, as necessary.

Strong knowledge of customer material depot process and procedures and good business math skills.

Proficient typing and computer skills, including MSOffice (Outlook, Word, Excel). Ability tooperatestandard office equipment; Ability to learn SIMS (Warehouse).

Basic math skills.

Customer service focus; strong time management and organizational skills to handle and prioritize multiple tasks; oral and written communication skills; attention to detail and good decision-making skills andproblem-solvingskills necessary.

Carry out other duties within the scope, spirit, and purpose of the job.

Take reasonable care for the safety and health of yourself and others; report workplace hazards, injuries, or illnessimmediately.

Education, Experience & Ability Requirements

Any combination of requirements which provide knowledge and abilities necessary to perform essential duties and responsibilities will be considered.

Two-year college Degree in related field;Orequivalent combination of education and work experience which provides the knowledge and abilitiesnecessaryto perform the work.

Thorough knowledge of material to be used in sales transactions.

Thorough knowledge of downstream and midstream material offered by MRC Global.

General knowledge of pricing for PVF materials

Ability to learn MRC Global business processes and MRC Global specific software.

Customer service, strong reasoning, math and analytical skills, development of account strategy, execution of account plan, excellent verbal and written communication skills, organizational and time management.

Ability toestablisha strong working relationship with customer's field and corporate employees.

Strong problem-solving skills in giving prompt attention to customer concerns and / or inquiries.

Valid Driver's License with the ability to meet the MRC Global vehicle policy.

Additional Qualifications

Must have the ability to provide documentation verifying legal work status.

Ability to read and speak the English language proficientlyin order tocommunicate with others, understand and interpret safety instructions, and to respond to inquiries.

Ability to understand andcomply withMRC Global guidelines and expectations, to include Code of Conduct and Conflict of Interest guidelines.

Working Conditions

For position-specific detailsregardingthe physical and mental demands and working conditions, contact Human Resources.

Reasonable accommodation may be made to enable individuals to perform essential functions

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

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At MRC Global, you can build a satisfying career, while making a difference. You'll be rewarded for your contributions and encouraged to learn and grow. Most importantly, you'll be joining a team of people who care about each other sincerely, and who care about the communities where they live and work.

We invest in the growth and professional training of our team members creating more opportunities in your career. We offer tuition assistance and career development to support your professional growth.

MRC Global offers comprehensive benefits and incentives. We value your time and talent and know how to show our appreciation for having you as a part of our expanding global team.

At MRC Global , we care about and value all employees. During life changes and challenges, our Employee Assistance Program is available to all employees and household family members to help resolve issues, connect with the right mental health professional or community resource, and to identify other support tools designed to help our team members.

We care about our community and place a major focus on environmental and social responsibility. We are committed to our people, our communities and preserving our planet. As a part of our company's culture and efforts in preserving our environment, we are supporting our customers in the transition to green energy and decarbonization.