German Speaking Customer Service for Food & Beverage industry

German Speaking Customer Service Representative

Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in other countries. We specialize in various industries including social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. Our recruitment process ensures that we match the best candidates with the right employers. Currently, we are looking for a dedicated and proactive German Speaking Customer Service Representative to join a prominent player in the Food & Beverage industry. In this role, you will play a vital part in providing exceptional customer support to German-speaking clients. This position offers a fantastic opportunity to work in a dynamic and fast-paced environment that values customer satisfaction and team collaboration. If you are passionate about the food and beverage sector and enjoy helping customers resolve their inquiries or issues in a timely manner, we want to hear from you. Join us at Patrique Mercier Recruitment and take the first step towards finding your dream job abroad.

Responsibilities

• Provide exceptional customer service to German-speaking clients in the Food & Beverage industry.
• Handle customer inquiries and complaints through various communication channels including phone, email, and live chat.
• Assist customers with their orders, product information, and service-related questions.
• Resolve issues promptly and efficiently, ensuring a positive customer experience.
• Maintain a thorough knowledge of the company's products and services to effectively assist customers.
• Document customer interactions and maintain accurate records in the CRM system.
• Collaborate with different departments to ensure customer needs are met and feedback is communicated.