RESIDENT REGIONAL DIRECTOR OF OPERATIONS I

Morrison Healthcare

Pay Grade : 17

Morrison Healthcare is a leading national food and nutrition services company exclusively dedicated to serving more than 600 hospitals and healthcare systems. Morrison's hospital kitchens, restaurants, and cafés feature socially responsible practices and exceptional guest experiences. The company's comprehensive Mindful Choices wellness and sustainability platform includes the latest in healthful eating and an understanding of behavioral change in food consumption. Morrison's alignment with Partnership for a Healthier America's (PHA) Hospital Healthy Food Initiative positively impacts up to 41 million patients and 500 million hospital meals annually. Morrison has been named one of Modern Healthcare's "Top 100 Best Places to Work in Healthcare" for the past five years, and Training Magazine's Top 125 organizations for the past six consecutive years. The company is a division of Compass Group and has more than 1,200 registered dietitians, 300 executive chefs, and 17,000 professional food service team members.

Job Summary

Working as the Resident Regional Operations Director , you will plan objectives for the region and ensure unit directors are in compliance with corporate, regional, and financial goals. You will be responsible for the overall operation, growth, and profitability of the region within an acute care setting.

Key Responsibilities :

Plans and directs the operation of the assigned accounts in support the Key Performance Indicators

Develops common direction for the team. Sets priorities and makes team agenda and strategy clear to all team members

Develops, recommends and implements policies and procedures of the region to ensure maximum income from existing accounts

Supports the development and implementation of clinical and patient service programs that meet client needs, regulatory agency requirements and meet client, patient and customer satisfaction

Participates in the sales process for the acquisition of new business

Monitors financial reports of the accounts to ensure budgetary compliance with Regional and Corporate goals

Develops and motivates an effective management and clinical staff to achieve Regional and Corporate goals and make efficient use of human resources

Interfaces with existing clients to maintain client satisfaction and account retention

Resolves client, patient and customer satisfaction or employee related complaints which have been elevated from Directors

Interfaces with legal and human resources to obtain procedures for various customer and employee related charges

Conducts appropriate annual and semi-annual performance evaluations

Completes all daily, weekly or monthly reports as outlined in the corporate policy and procedures on a timely basis meeting all prescribed deadline

Projects and practices consistent ownership attributes, which provide a high level of customer service at all points of contact

Participates in Patient Visitation rounds with account management team during each site visit, ensures that Company Patient Visitation policies and procedures are followed

Trains, motivates and develops management personnel to achieve high level of morale and efficient use of human resources

Preferred Qualifications :

Bachelor's degree in Business or Health Care related field, or equivalent degree or equivalent related experience

Proven ability to manage a team of 6+ managers and hourly staff

Minimum of 5 years of experience in multi-unit foodservice management

Experience with multi-unit foodservice management with a combined managed volume of $3 million or greater

Strong track record of driving patient / customer satisfaction

Proven ability to work effectively in an unstructured, fast-paced and P&L driven environment

Proven ability to mentor and develop team members

Excellent written and verbal communication skills

Apply to Morrison Healthcare today!

Morrison Healthcare is a member of Compass Group USA

Click here to Learn More about the Compass Story (http : / / www.compass-usa.com / our-story / )

Associates at Morrison Healthcare are offered many fantastic benefits.

Medical

Dental

Vision

Life Insurance / AD

Disability Insurance

Retirement Plan

Flexible Time Off

Paid Parental Leave

Holiday Time Off (varies by site / state)

Personal Leave

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and / or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here (https : / / www.compass-usa.com / wp-content / uploads / 2023 / 08 / 2023_WageTransparency_MorrisonHealthcare.pdf) for paid time off benefits information.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer : this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Applications are accepted on an ongoing basis.

Morrison Healthcare maintains a drug-free workplace.

Req ID : 1458754

Morrison Healthcare

CHARRISSE FULLER

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