Host/Hostess
Host
Columbus, OH
Description
Title : Host / Hostess
Reports To : General Manager
Summary of Position :
We are looking for enthusiastic, experienced restaurant host / hostesses to maintain and enhance the quality of our customer service.
You will work in close collaboration with leadership and follow established health and safety standards. The goal is to accelerate our business development by providing customers with a memorable experience.
As the host / hostess, you are responsible for the first and last impression of our organization. Team members in this role get the opportunity to connect with guests by showing warmth, compassion, and genuine interest.
Duties & Responsibilities :
- Greet and seat guests, presenting the restaurant's menu and sharing Chef's daily features
- Attends to guest phone calls, answers questions related to reservations and facilitates the reservation process.
- Maintains the waitlist by obtaining guest information and providing accurate quote times for seating and manages the floor by observing each table’s progression through service.
- Cleans, organizes, and maintains menus, host stand, restrooms, foyer, windows, etc.
- Maintain clean service areas and make sure all service areas are stocked throughout shift.
- Practice teamwork and collaboration within the Goodwood Brewing Company team.
- Be ready and willing to assist all team members, when needed.
- Attend scheduled meetings
- Willingness to learn about the Goodwood Brewing Company brand, history, and products.
Requirements :
- Reliable transportation.
- Experience with Toast point-of-sale system is a plus
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