Service Professional

A company is looking for a Service Professional to provide exceptional service to Financial Professionals and their clients.

Key Responsibilities

Serve as a compassionate voice and problem solver for Financial Professionals and their clients

Educate clients on policy benefits and proactively suggest tailored solutions

Handle in-bound calls, resolve inquiries, and ensure a seamless customer experience

Required Qualifications

High School Diploma or Equivalent required; Bachelor's Degree preferred

Minimum of 1+ years of experience in a contact center environment

Experience with life insurance products and / or Series 6 license preferred

Ability to work flexible hours between 8 am and 8 pm

Commitment to continuous improvement and compliance with company policies