Talent.com
SOFTWARE / APPLICATIONS SUPPORT SPECIALIST

SOFTWARE / APPLICATIONS SUPPORT SPECIALIST

Midland CollegeMidland, TX, United States
1 day ago
Job type
  • Full-time
Job description

Posting Details

Position Information

Job Title

SOFTWARE / APPLICATIONS SUPPORT SPECIALIST

Position Status

Full Time

Classification Title

Professional-12 m

Work Location

Main Campus-3600 N. Garfield, Midland, TX

Job Summary

Ensures the smooth operation, security, and reliability of software applications while providing high-level customer service. This role involves troubleshooting hardware / software issues, maintaining configurations, and optimizing processes to minimize downtime.

Required Qualifications

  • Associate's degree or equivalent (60 college credit hours) with at least two years of directly related work experience or 5 years of experience with Active Directory administration, Office 365 administration, SharePoint administration, and PowerShell scripting
  • SCCM & Intune Administration : Experience managing software deployment, OS imaging, and security policies
  • Automation & Scripting : Proficiency in PowerShell for automating software updates, compliance reporting, and system configurations
  • System Administration : Familiarity with Windows OS, Active Directory, and endpoint management
  • Networking & Security : Understanding of security policies, compliance frameworks, and risk assessments
  • Must possess a valid Texas Driver's License, good driving record, and be insurable on Midland College's insurance policy

Preferred Qualifications

  • Microsoft Certifications : Enterprise Administrator, Power Platform, Azure Administration, SCCM / Intune
  • CompTIA : A+, Network+, Security+
  • Essential Functions

  • Customer Support : Respond to technical inquiries via calls, emails, and help desk tickets, documenting and tracking resolutions
  • Advanced Software Configuration & Troubleshooting : Analyze and resolve application bugs, user errors, and integration issues between legacy systems and modern platforms using diagnostic tools
  • SCCM / Intune Administration : Deploy, update, and configure applications across remote and enterprise environments while enforcing security and compliance policies
  • Automation & Process Optimization : Develop and maintain PowerShell scripts to streamline software deployment, patch management, and compliance reporting
  • User Training & Assistance : Conduct software evaluations, user acceptance testing, and provide training to stakeholders, ensuring optimal system adoption
  • Collaboration with CISO : Align software support processes with security and compliance policies while assisting in risk assessments and incident response initiatives
  • Software Deployment & Performance Testing : Assess new or updated software for security, compatibility, and integration capabilities through sandbox and pilot environments
  • Other Duties : Perform additional software-related support and administrative tasks as required
  • Physical Demands

  • Must be able to remain in a stationary position 50% of the time
  • Must be able to sit or stand for long periods of time
  • The person in this position needs to occasionally move or drive to other locations on and off campus
  • Repetitive use of a keyboard at a workstation
  • Use of manual dexterity
  • Occasionally ascends / descends a ladder up to 30 feet tall to service IT equipment
  • Constantly positions self to maintain computers and equipment at various locations, including under the desks
  • The person in this position frequently communicates with others; must be able to exchange accurate information
  • Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus
  • Frequently moves boxes or equipment weighing up to 50 pounds
  • Duties indoors and some outdoors
  • Duties may require working evenings and weekends
  • Security Sensitivity

    All Midland College positions are security-sensitive and subject to Texas Education Code §51.215, which authorizes the employer to obtain criminal history record information. An employment offer is contingent on completion of a satisfactory criminal background investigation.

    Min Salary

    Max Salary

    Pay Statement

    Salary is commensurate with educational qualifications and experience.

    Posting Detail Information

    Posting Number

    P01363S2016

    Open Date

    06 / 05 / 2025

    Position Available

    Immediately

    Special Instructions to Applicants

    All documents must be electronically submitted through the Midland College Online Employment Services website to be considered. Incomplete or improperly submitted applications may be excluded from consideration. Documents that must be submitted online : Completed online application, resume, and transcripts (if applicable.) Unofficial transcripts will be accepted with the application. NOTE : Official transcripts sent directly from the institution(s) attended to Midland College Human Resources are required within 30 days of hire (if applicable). If a specified closing date is not listed on the posting, there is a required minimum posting period of five business days.

    EEO Statement

    In its efforts to promote nondiscrimination and as required by law, Midland College does not discriminate against any employee or applicant for employment because of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, military status, genetic information, or on any other basis prohibited by law. Additionally, the College does not discriminate against an employee or applicant who acts to oppose such discrimination or participates in the investigation of a complaint related to a discriminatory employment practice. Employment decisions will be made on the basis of each applicant's job qualifications, experience, and abilities.

    Create a job alert for this search

    Support Specialist • Midland, TX, United States

    Related jobs
    • Promoted
    Fleet Support Specialist (Entry-Level)

    Fleet Support Specialist (Entry-Level)

    Flatland Energy Services, LLCOdessa, TX, US
    Full-time
    The Fleet Support Specialist is an entry-level role designed to assist the Fleet Coordinator and Equipment Coordinator in their daily operations. The successful candidate will play a key role in ens...Show moreLast updated: 1 day ago
    • Promoted
    IT Support Analyst

    IT Support Analyst

    Shield IncMidland, TX, United States
    Full-time
    NetAscendant Solutions - Onsite.NetAscendant Solutions, a leading IT services provider in the Permian Basin, is looking for an IT. This full-time position offers an excellent chance to learn and gro...Show moreLast updated: 1 day ago
    • Promoted
    Desktop Support

    Desktop Support

    Diverse LynxMidland, TX, United States
    Full-time
    Strong knowledge of desktop / laptop hardware ? Good knowledge of Win 10, Win 11 & MS Office? Knowledge of Mac OS is preferred? Understanding of daily operations and delivery processes ? Application ...Show moreLast updated: 1 day ago
    • Promoted
    Field Desktop Support Technician

    Field Desktop Support Technician

    Technology Consulting, Inc.Midland, TX, United States
    Permanent
    IT Field Desktop Support Technician in Midland, TX.This is a long-term contract opportunity not available for C2C.NOTE : This position requires US Citizenship or Permanent Residence (Green Card).Thi...Show moreLast updated: 1 day ago
    • Promoted
    Manager Applications

    Manager Applications

    Midland Memorial HospitalMidland, TX, US
    Full-time
    Performs the essential duties and responsibilities and the primary functions of Applications Manager.Provides logistical support in the areas of system evaluation, implementation, programming, syst...Show moreLast updated: 5 days ago
    • Promoted
    Help Desk Support Tier 1

    Help Desk Support Tier 1

    New Charter Technologies LLCMidland, TX, United States
    Full-time
    We believe talent deserves a human touch.Your application will be read by an actual person who's excited to discover the real you. At CTSI, we are seeking a IT Help Desk Technician L1 (in other comp...Show moreLast updated: 1 day ago
    • Promoted
    Senior Field Support Specialist

    Senior Field Support Specialist

    G.A.S. GlobalMidland, TX, United States
    Full-time
    Senior Field Support Specialist.Senior Field Support Specialist.Our client is an American natural gas and crude oil pipeline company with headquarters in Houston, Texas. The Senior Field Support Spe...Show moreLast updated: 1 day ago
    • Promoted
    Side Hustle Specialist (Evenings & Weekends)

    Side Hustle Specialist (Evenings & Weekends)

    Finance BuzzStanton, Texas, US
    Full-time +1
    We’re seeking dependable individuals who want to build a side income alongside their full-time work.This role offers flexible tasks you can perform outside your regular job hours.You’ll be given st...Show moreLast updated: 29 days ago
    • Promoted
    IT Desktop Support Technician III

    IT Desktop Support Technician III

    INSPYR SolutionsMidland, TX, United States
    Temporary
    IT Desktop Support Technician III.US Citizen, GC Holders or Authorized to Work in the US.Needs reliable car + clean driving record. Willing to travel 80% of the time in 3-4 hour radius.The Senior Fi...Show moreLast updated: 1 day ago
    • Promoted
    ALS technical support specialist / Field service engineer / VSD / VFD / ESP

    ALS technical support specialist / Field service engineer / VSD / VFD / ESP

    Triol Trading LLCMidland, TX, US
    Full-time
    Full Job Description The Export Sales Department in the US is responsible for supporting the sales of power electronics equipment for oil&gas and industrial markets. Customers are typically oil-serv...Show moreLast updated: 6 days ago
    • Promoted
    CT Technologist or CT Tech in Texas

    CT Technologist or CT Tech in Texas

    KA Recruiting Inc.Stanton, TX, US
    Full-time +1
    Looking for a new CT Tech job? My name is Leah and I'm a healthcare recruiter, I'm here to help!.I have a CT Tech role available near Stanton, Texas!. Full, comprehensive benefits package (P...Show moreLast updated: 30+ days ago
    • Promoted
    Technical Support Manager

    Technical Support Manager

    TETRA TechnologiesMidland, TX, United States
    Full-time
    We value equal employment opportunity to stimulate creativity and innovation in our workforce as we use our collective talents to develop unique solutions to address the world's energy challenges.F...Show moreLast updated: 1 day ago
    • Promoted
    Computer Field Technician

    Computer Field Technician

    BC Tech ProMidland, TX, United States
    Full-time
    Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to g...Show moreLast updated: 1 day ago
    • Promoted
    INFORMATION SYSTEMS STUDENT APPLICATION ANALYST

    INFORMATION SYSTEMS STUDENT APPLICATION ANALYST

    Ector County Independent School DistrictOdessa, TX, United States
    Full-time
    Information Systems Student Application Analyst.IS Student Applications Manager / Programmer.The goal of the Student Applications Analyst is to provide high-quality, timely and accurate information p...Show moreLast updated: 9 days ago
    • Promoted
    Senior Field Support Specialist

    Senior Field Support Specialist

    Glass Family of CompaniesMidland, TX, United States
    Full-time
    Senior Field Support Specialist.Senior Field Support Specialist.Our client is an American natural gas and crude oil pipeline company with headquarters in Houston, Texas. The Senior Field Support Spe...Show moreLast updated: 1 day ago
    • Promoted
    System Support Specialist

    System Support Specialist

    Midland County, TXMidland, TX, United States
    Full-time +1
    This role is responsible for the technical support of personal computing infrastructure, networking components, and specialized security and audio / visual (A / V) systems for County users.Key responsi...Show moreLast updated: 1 day ago
    • Promoted
    Dynamic PC Support

    Dynamic PC Support

    Worldwide TechServicesMidland, TX, United States
    Full-time
    The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products.Performs basic and moderately complex troubleshooting activities for desktops and lapt...Show moreLast updated: 1 day ago
    • Promoted
    Desktop Support Technician II

    Desktop Support Technician II

    Edoxx BrainsOdessa, TX, United States
    Full-time
    Edoxx Technical Services LLC is a US Company based in Houston, Texas, with access to +350 highly experienced and advanced Engineers and Technicians delivering know-how and expertise in Civil, Mecha...Show moreLast updated: 1 day ago