Manager, Cybersecurity Services

Job Summary This position leads MCNC’s Cybersecurity Services service management team to ensure the delivery of high-quality, high-value cyber protections to MCNC’s community, and to drive future growth and success for the business.

Specifically, this position provides critical leadership to define, develop, implement, and ensure effective operations of MCNC’s portfolio of Cybersecurity services.  The ideal candidate is highly analytical and focused, with a keen ability to understand how to optimize MCNC’s resources to drive business development and to meet customer needs.

Key Roles and Responsibilities Manage effective and efficient operation of services in the cybersecurity service portfolio.

In this role you will :

• Establish key metrics used to manage and track the performance of MCNC cybersecurity services.
• Ensure that operational issues are identified and addressed in a timely manner.
• Identify and implement enhancements to improve existing cybersecurity services.   Work collaboratively with MCNC’s Operations teams (Security, Network and Systems Operations teams) to ensure effective operation of technical services provided to MCNC customers.
• Provide oversight to and maintain responsibility for projects involving MCNC’s cybersecurity services.
• Manage business operations and new business development.

In this role you will :

In this role you will :

In this role you will :

Develop and implement new cybersecurity services.  In this role, you will collaborate with other MCNC teams to :

In this role you will :

In this role you may be asked to perform the following activities :

Problem-solving :

Client Relationship Management :

Disclaimer :

MCNC is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other characteristic protected by law.