Collision Customer Service Representative
The Tesla Collision Repair Program is looking for a Collision Customer Service Representative to work on one of the most progressive vehicle brands in the world. This position will involve supporting the Internal Collision Center in all aspects of its Authorized Collision Program.
What You'll Do :
- Work scheduling maintenance
- Vehicle arrival preparation
- Customer communication and expectations
- Rental coordination and hand off
- Vehicle status updates
- Material and supplies reordering
- Repair review and delivery
What You'll Bring :
Strong customer-oriented approach with clients and coworkersMust be willing to train othersAbility to work independently in limited supervision environmentsMicrosoft Office experience, preferredExcellent written and verbal communication skills as well as the ability to follow instructionsAccount receivable experience is a plusCompensation and Benefits :
Benefits along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire :
Aetna PPO and HSA plans >2 medical plan options with $0 payroll deduction
Family-building, fertility, adoption and surrogacy benefitsDental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contributionCompany Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSAHealthcare and Dependent Care Flexible Spending Accounts (FSA)401(k) with employer match, Employee Stock Purchase Plans, and other financial benefitsCompany paid Basic Life, AD&D, short-term and long-term disability insuranceEmployee Assistance ProgramSick and Vacation time (Flex time for salary positions), and Paid HolidaysBack-up childcare and parenting support resourcesVoluntary benefits to include : critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insuranceWeight Loss and Tobacco Cessation ProgramsTesla Babies programCommuter benefitsEmployee discounts and perks programTesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.