FA Advisor / Program Specialist

FA Advisor / Program Specialist

Assists and supports the director in the administration of student financial assistance, scholarship, and student employment programs in compliance with federal, state and institutional regulations. Coordinates one or more federal, state and institutional student aid programs. Serves as a student problem-solver by working in the front servicing line by offering the best customer service. The position reports to the Director of Student Financial Aid Services.

Essential Functions :

• Coordinate administrative activities involved in administering one or more student aid programs or processes. This includes ensuring compliance, setting and following an annual schedule of activities and deadlines required to administer the program and if appropriate, reconciling the student aid program.
• Analyze, interpret and follow federal, state and institutional regulations and guidelines in administering the various federal, state, private and institutional student aid and scholarship programs.
• Perform student aid needs analysis, verification of financial data and other criteria to confirm student aid eligibility, federal state and institutional financial aid award packaging, process and originate educational loans for students and parents, and other procedures necessary to deliver financial aid to students.
• Counsel and advise students on the student aid application process, requirements for eligibility, needs analysis, process for change in financial circumstances, rights and responsibilities regarding student aid, academic progress requirements and procedures for appealing, and other information related to student scholarships, grants, work and loans.
• Serve as the financial aid contact for the veterans population in providing clear and complete explanation of available financial aid, describing the differences between private and federal student loans, explaining their rights to refuse all or borrow less than the maximum loan allowed, and discussing NJIT's cohort default rate and other necessary information as per Department of Defense MOU.
• Troubleshoot student inquiry at the front service counter.
• Conduct Financial Aid, Scholarship, and Student Employment workshops and Debt Counseling presentations.
• Perform other related duties.

Prerequisite Qualifications :

Preferred Qualifications :

Bargaining Unit : PSA

Range / Band : 20

FLSA : Exempt Full-Time

Salary : In compliance with the NJ Pay Transparency Law, the negotiated annual salary range for this position is $63,129.05-$102,796.62 (USD). NJIT considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education / training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. This pay range represents base pay only and excludes any additional items such as incentives, bonuses or other items.