Analyst, Process and Performance Improvement

The Opportunity

National Grid is hiring an Analyst, Process and Performance Improvement. This hybrid role can be based in any Masachusetts Gas location.

Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry.

Our Team

Collaborate closely with teams that design processes, operate and train for excellence. Interact with stakeholders at all levels of management and work in a team of highly motivated team members dedicated to bringing customer support to excellence.

What You'll Do

• Facilitate daily pipeline safety incident and issue reporting into National Grid's Gas Business Continuous Improvement Program (CIP), interfacing with key parts of the business to promote reporting
• Participate in CIP Operations team daily review of categorization, evaluation, assessment of risk, and assignment of corrective action owners
• Track on quality, cause evaluation status, program participation, and closure of corrective actions
• Provide ad hoc reports on CIP information, upon request
• Support overall IACA team, as required

About You

More Information

Salary

$81,000 - $95,000 a year

This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills.