Accounts Receivable / Chargeback Analyst

Our Company :  Originally founded in 1975, BCI has continually evolved to become a leader in the women’s fashion industry. Launching initially with CHAUS and private label lines and then expanding into a multi-brand platform business, we have been at the forefront of market trends and the changing retail environment.

Our brands, including CeCe, Vince Camuto, Ted Baker, 1.State and Parker, each serve unique customer demographics but are united in their commitment to quality and style. As we expand our presence, BCI remains dedicated to innovation, excellence, and women’s empowerment through fashion.

Overview :

BCI Brands, based in New York, NY, is seeking a detail-oriented and results-driven AR Chargeback Analyst to join our team. This role is responsible for managing and disputing retailer chargebacks, ensuring compliance with vendor requirements, and supporting timely collections. The ideal candidate will bring at least two years of experience working with major U.S. retailers, strong Excel skills, and a solid understanding of factoring and chargeback processes. As a key liaison between customers, internal teams, and external partners, the AR Chargeback Analyst will play a critical role in safeguarding revenue, improving compliance, and driving process efficiency.

Responsibilities :

• General familiarity with major USA retailer’s vendor compliance requirements
• Research and dispute customer chargebacks at wholesale level (shortages, cost differences, shipping violations, EDI violations, etc.)
• Make recommendations for better adherence to customer compliance.
• Correspond with all customers regarding timely collections of receivables and chargebacks.
• Experience in negotiating and reviewing all chargebacks for repayment or credit.
• Review weekly status reports with management.
• Communicate internally (Customer Operations, Sales, Logistics) as well as directly with customers to resolve all open claims
• Work with the warehouse to ensure compliance of chargeback-related issues as well as the returns process.
• Process reconciliation, cash application, chargebacks, and write-offs with management approval.
• Research misapplied cash and unidentified payments by contacting customers
• Work with Factor on invoice dispute notifications (provide invoice copies, POD’s, etc. when needed).

Requirements

The salary range for this full-time role is dependent upon experience between $75,000-$85,000.

Benefits

BCI IS AN EQUAL OPPORTUNITY EMPLOYER

Applicants are considered regardless of race, color, religion, creed, age, sex, pregnancy, family responsibility, national origin or ancestry citizenship, marital status, sexual orientation, transgender status, veteran’s status, genetic information, or as a qualified individual with a disability or any other characteristic in accordance with applicable law.