Bilingual Pharmacy Advisor

A company is looking for a Pharmacy Advisor Representative I.

Key Responsibilities

Conduct outbound and inbound calls with patients to assist in medication refills and provide program education

Educate members on the Pharmacy Advisor program and assist with medication ordering or cost-savings opportunities

Transfer calls to consulting Pharmacists for clinical inquiries and document all member interactions accurately

Required Qualifications

Minimum of 1 year of experience in a customer service or call center environment

High School Diploma or GED

Proficient in Microsoft Outlook, Word, and Excel

Intermediate math skills and ability to prioritize in a fast-paced environment

Bilingual in Spanish is required