BDC Consultant - Holman

Holman is currently seeking highly motivated; customer focused Business Development Consultants to join our family in the stores listed below! This in-store role is crucial in creating and maintaining a productive relationship between our virtual BDC and the Store to increase sales.

Cary Locations : Leith Acura of Cary

Auto Park Chrysler Jeep

Auto Park Honda

Land Rover Cary & Leith VinFast

Mercedes-Benz of Cary

Raleigh Locations :

Jaguar Land Rover Raleigh

Leith Toyota

Leith Chrysler Jeep

Mercedes-Benz of Raleigh

What will you do?

Maximizing Internet Lead and Portfolio Management TO performance

Facilitate effective TO distribution to Sales Advisors

Follow-up with TO’s to ensure work-flows have been executed

Review internal notes ensuring each TO is handled personally and promptly

Keep daily notes on TO activity to ensure a regular follow up and reporting process

Be fully prepared for daily appointments

Confirm appointments prior to arrival time

Reschedule “No Show” appointments when necessary

Understand importance and benefits to the retail business

Identify opportunities to build trust and mutual respect

What are we looking for?

High school diploma

Proficient in various desktop tools including MS Office Programs (i.e. Outlook, Excel, Word, PowerPoint)

Strong organizational skills

2-4 Years of Customer Service or Sales Experience

Experience in automotive industry a plus

Experience using CRM tools, Automotive CRM a plus

Familiarity with dealership operations a plus

Familiarity with BDC functions a plus

Experience reviewing and improving processes to increase efficiencies

We offer competitive wages that are commensurate with job-related skills, experience, relevant education or training, and geographic location. On target earnings fall within the range of $70,000.00 - $75,00.00 USD annually for full time employees, with higher earning potential. The annual compensation range is comprised of an hourly rate plus monthly bonus potential.

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