Spanish Speaking Customer Service for Hospitality & Tourism industry

Spanish Speaking Customer Service Representative

Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language across various countries. We specialize in multiple industries, including social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. Our dedicated recruitment process ensures that we carefully match the most qualified candidates with the right employers to facilitate a successful career transition. We are currently seeking a dedicated Spanish Speaking Customer Service Representative for the Hospitality & Tourism industry. This position is ideal for individuals who are bilingual in Spanish and English and have a passion for delivering exceptional customer experiences. Working with our clients, you will be at the forefront of providing high-quality support and assistance to travelers, ensuring they have memorable and hassle-free experiences while exploring new destinations. You will also play a key role in representing our organization and clients, making it essential to have strong communication skills and cultural awareness. If you're eager to make a difference in the hospitality and tourism sector while utilizing your language skills, we encourage you to apply and become a part of our dynamic team.

Responsibilities

• Provide outstanding customer support to Spanish-speaking clients in the hospitality and tourism sector.
• Assist customers with inquiries related to bookings, travel plans, and service offerings.
• Resolve customer complaints and issues efficiently while ensuring satisfaction and loyalty.
• Communicate effectively in both Spanish and English to provide clear information and assistance.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to improve customer service processes and experiences.
• Stay informed about industry trends and the services offered to provide informed guidance to customers.