Collection Specialist

Job Description

Job Description

We are looking for a detail-oriented Collection Specialist to join our team in Burr Ridge, Illinois. In this long-term contract role, you will manage collections for high-value national accounts, ensuring timely payments, accurate account reconciliations, and resolving billing discrepancies. This position offers the opportunity to work with specialized billing systems and customer portals while maintaining positive relationships with clients.

Responsibilities :

• Oversee the collection process for a portfolio of high-value national accounts, ensuring timely payments and reducing overdue balances.
• Manage specialized billing processes, including submission and tracking of construction-related invoices.
• Reconcile customer accounts to maintain accuracy and ensure all balances are up to date.
• Utilize customer-specific portals to upload invoices, monitor payment statuses, and communicate directly with clients.
• Maintain accurate records, process payments, and perform account adjustments using specialized systems.
• Collaborate with internal teams and customers to resolve payment discrepancies and disputes.
• Prepare reports detailing account statuses, overdue balances, and overall collections performance for management review.
• Address customer concerns professionally while fostering positive relationships and resolving billing issues.
• Ensure compliance with company policies and legal regulations related to collections and billing.

The salary range for this position is $23 / hr to $25 / hr. Benefits available to contract / temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract / temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.