Medical / Behavioral Health Receptionist

Job Description

Job Description

Benefits :

• Company parties
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Benefits / Perks

Job Summary

Roots Through Recovery provides comprehensive, patient-centered behavioral health care to adults and adolescents. We are seeking a Medical / Behavioral Health Receptionist to join our team. In this role, you will schedule patient appointments, collect patient information, process patient insurance and admissions, and be responsible for the general organization and scheduling of patient appointments and records. The ideal candidate is highly organized with excellent attention to detail, and do well with multi-tasking in a fast-paced environment.

Responsibilities

Qualifications

A medical receptionist is a crucial member of a behavioral health practice. This role requires a unique blend of administrative skills and empathy, as the receptionist is often the first point of contact for individuals seeking help with their psychological well-being. In this position, the medical receptionist plays a vital role in creating a safe and supportive environment for patients and their families.

As a medical receptionist in a behavioral health practice, your primary responsibilities will include greeting and checking in patients, scheduling appointments, managing phone calls, processing paperwork, and maintaining patient records. These tasks ensure the smooth operation of the practice and allow clinicians to focus on providing quality care.

Beyond the administrative duties, a medical receptionist in a behavioral health practice must possess a deep understanding of the sensitive nature of mental health issues. Patients may feel vulnerable and anxious when seeking help, and it is the receptionist's responsibility to approach each interaction with empathy and compassion. This includes providing emotional support, actively listening, and demonstrating the utmost respect for patient confidentiality.

If you are seeking an administrative position where you can make a difference in the lives of people seeking behavioral health support, this could be the role for you.