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Business Office Manager

Business Office Manager

NeuroPsychiatric HospitalsMishawaka, IN, US
8 days ago
Job type
  • Full-time
Job description

Business Office Manager

The Business Office Manager is supervised by the Chief Financial Officer with the responsibility to develop the Business Office department in a manner that enables the hospital to achieve its cash collection and accounts receivable goals through management of the business office staff and related functions, including billing, and collection / follow-up.

Benefits of joining NPH

  • Competitive pay rates
  • Medical, Dental, and Vision Insurance
  • NPH 401(k) plan with up to 4% Company match
  • Employee Assistance Program (EAP) Programs
  • Generous PTO and Time Off Policy
  • Special tuition offers through Capella University
  • Work / life balance with great professional growth opportunities
  • Employee Discounts through LifeMart

Responsibilities

  • Directs inpatient collection efforts to meet organization and business office goals and objectives.
  • Ensures appropriate in-house amounts due from clients are collected prior to discharge.
  • Establishes and monitors collector goals and timetables.
  • Provides client financial counseling as appropriate to resolve account problems including disputed amounts and credit balances.
  • Maintains an effective exchange of account information between business office staff, other hospital departments and external agencies.
  • Recommend benchmarks against which to measure the performance of the business office operations.
  • Comply with local, state, and federal government reporting requirements.
  • Maintains a system of controls over billing / collection transactions.
  • Maintains a documented system of billing / collection policies and procedures.
  • Manages cash collection; maintains journal and receipts accurately.
  • Ensure maximum reimbursement through measures including writing appeals on payment and billing issues and initiating retro reviews.
  • Assures all adjustments are posted accurately and timely; maintains administrative adjustment logs and documentation.

    • Qualifications

    Education : Associate's degree in Finance or Business Administration required. Alternatively, 5 to 10 years of relevant experience in a Business Office Manager role may be considered in lieu of an Associate's degree.

    Experience :

    Minimum of 3 years of experience in hospital admitting, billing, and collections required.

    Previous leadership or supervisory experience preferred.

  • Must demonstrate expertise in analysis, decision making, time management, oral and written communication, and computer use.
  • Good communication and organization and interpersonal skills.
  • Resolve and reconcile traditional Medicare claims through the DDE system.
  • Good assessment skills and understanding of the insurance and managed care arenas.
  • Ability to function independently.
  • Able to communicate the hospital objectives and goals to outside individuals and referral sources.
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    Office Manager • Mishawaka, IN, US

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