Customer Service Coordinator

Client Service Representative - Night Shift

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What This Job Involves

• Handling client work orders and customer inquiries during overnight hours
• Processing service requests and ensuring timely resolution of client needs
• Researching information and identifying priority issues requiring escalation
• Creating accurate documentation following client-specific standards
• Maintaining productivity metrics and performance standards
• Managing multiple systems and applications for work order processing
• Contributing to continuous improvement of service desk operations

What Your Day-to-Day Will Look Like

Required Qualifications

Preferred Qualifications

Location

Work Shift : Schedule : Sunday-Thursday, 12 : 00am-8 : 00am

Salary : Compensation : $21.00 hourly

On-site Atlanta, GA

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth :

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, you may email us at accomodationrequest@am.jll.com.