Client Engagement Specialist

Job Description

Job Description

Our team of motivated and driven professionals at Cobblestone 13 collaborate in a fast-paced retail environment to create the most successful in-store marketing campaigns our clients have ever experienced.

Our outstanding Client Engagement team performs on the ground floor of our client's campaigns and has been essential to our success.

As a result, our clients have expressed a strong desire for us to expand rapidly this year.

We're looking for a capable Client Engagement Speciali st to manage and uphold effective client relationships. As a member of our team, you'll serve as the client's main point of contact, making sure they get the resources they need, receive high-quality assistance all the time, and can take advantage of all the perks outlined in their contract.

We are looking for outgoing, energetic entry-level professionals who want to expand their knowledge and skill sets in the Sales, Marketing, and Community Management fields.

Key Responsibilities :

• Facilitate all customer interaction with solid relationship-building, product expertise, careful planning, and effective execution while in retail environments
• Generating new leads
• Creating instructional strategies based on customer needs
• Engage with customers to ensure our client's brand name is effectively reaching the local market

Experience :

• Previous experience in an Account Management or Customer Relationship capacity
• Knowledge of basic marketing strategies and techniques
• Proven track record of creating long-lasting client relationships

Education & Qualifications :

• Bachelor’s Degree and / or 2-4 years of customer success or account management experience
• Experience working directly with customers
• Excellent written and verbal communication skills
• High energy, self-motivated, driven, and dynamic personality
• Confident, with strong interpersonal skills, and a true team player
29 days ago