Staff Assistant I - CalAIM

Staff Assistant I - CalAIM

Office of Diversion and Reentry (ODR) is a program office within Community Programs, a division under the Los Angeles County Department of Health Services (DHS). The State of Californias Department of Health Care Services (DHCS) is implementing the California Advancing and Innovating Medi-Cal (CalAIM) program. CalAIM is being administered by the Medical Care Plans (MCPs) in each jurisdiction and a key feature of CalAIM is Community Supports (CS) which will cover some of the costs of tenancy sustaining service and housing navigation services for Medi-Cal beneficiaries who meet criteria. DHS ODR is responsible for the daily oversight and implementation of the CalAIM initiative. The Staff Assistant I position will support ODRs CalAIM Community Supports program. The Staff Assistants primary responsibilities will be clerical and administrative support to the CalAIM Community Supports team and assisting ODR Leadership with relevant tasks. The position will function in a support capacity to the ODR CalAIM Community Supports team who are leading the development of workflows specific to the Community Supports. The Staff Assistant I will also be responsible for ensuring data quality, completion of relevant assessments, service plans, and updates from providers.

Essential Functions

• Work with CalAIM team on timely coordination and collection of data in preparation for CalAIM referrals. The data is entered both in a client profile and referral list and includes sensitive information related to demographics, health information, and health plan provider. Upload documentations for client profile, populate lists for identify new enrollments, cross referencing different databases to pull relative information and maintaining trackers.
• Provide administrative and clerical assistance for all CalAIM functions including organization of patient lists, patient status, patient assignments, oversight of patient referrals and managed care plan requests.
• Maintain CalAIM clients data records and analyze for accuracy. Ensure missing information from clients profile is added at a timely manner. Provide timely audits of program data to ensure information is prepared to be submitted to the state. Will support the CalAIM team to coordinate accurate billing and timely documentation for the participants.
• Attends meetings, as needed with ODR personnel, takes notes, prepares meeting minutes, action items, etc.
• May prepare and / or assist in the preparation of reports, spreadsheets, documents, literature, material, forms, etc.; may search records and files for data in which a required and / or sampling of information, data, etc. is needed in selecting or abstracting material, documents, client information, etc.
• Frequent use of an array of Microsoft Office Suite software programs such as Word, Excel, PowerPoint, Access, Adobe Reader, One Note, Outlook, Publisher, Skype, etc.
• Performs skilled clerical and typing duties requiring a working knowledge of clerical functions involved and the use of initiative and judgment.
• Processing, editing, and creating / developing an array of various documents (e.g., Word, Excel documents, etc.).

Job Qualifications

Certificates / Licenses / Clearances

Other Skills, Knowledge, and Abilities

Physical Demands

Stand : Frequently

Walk : Frequently

Sit : Frequently

Handling / Fingering : Occasionally

Reach Outward : Occasionally

Reach Above Shoulder : Occasionally

Climb, Crawl, Kneel, Bend : Occasionally

Lift / Carry : Occasionally - Up to 25 lbs

Push / Pull : Occasionally - Up to 25 lbs

See : Constantly

Taste / Smell : Not Applicable

Not Applicable = Not required for essential functions

Occasionally = (0 - 2 hrs / day)

Frequently = (2 - 5 hrs / day)

Constantly = (5+ hrs / day)

Work Environment

General Office Setting, Indoors Temperature Controlled

EEOC Statement

It is the policy of Heluna Health to provide equal employment opportunities to all employees and applicants, without regard to age (40 and over), national origin or ancestry, race, color, religion, sex, gender, sexual orientation, pregnancy or perceived pregnancy, reproductive health decision making, physical or mental disability, medical condition (including cancer or a record or history of cancer), AIDS or HIV, genetic information or characteristics, veteran status or military service.