Talent.com
Remote Senior Customer Service Representative
Remote Senior Customer Service RepresentativeCCC Information Services • Sioux Falls, SD
Remote Senior Customer Service Representative

Remote Senior Customer Service Representative

CCC Information Services • Sioux Falls, SD
30+ days ago
Job type
  • Full-time
  • Remote
Job description

About CCC

CCC Intelligent Solutions is a leading technology company helping to improve the insurance claims process for millions of people. Our award-winning SaaS platform connects more than 30,000 businesses, including insurance carriers, repair facilities, automakers, part suppliers, lenders, and others to streamline the process from start to finish.

Our advanced capabilities in AI, IoT, telematics, blockchain, data, and analytics drive continual innovation across our platform, as we work to advance the multi-trillion-dollar P&C insurance economy’s digital transformation.

At CCC, our mission is to keep people’s lives moving forward when it matters most. Diversity of experience and perspective are key to our pursuit so we can deliver a future of possibilities for our customers. Find out more about CCC Intelligent Solutions by visiting .

.

Job Description Summary

This position is responsible for providing world-class customer service to auto insurance customers while resolving customer inquiries and procuring total loss information from insurers and vehicle owners. This is a remote position in which all onboarding and training will be conducted virtually. A desktop computer, dual monitors, keyboard, mouse, web cam and headset will be provided. Starting wage is $18.50 per hour.This opportunity requires no selling or collections, benefits available from day one and promotional opportunities within 6 months dependent upon performance.

Job Duties

  • Assist in answering of incoming calls from insurance adjusters and vehicle owners by explaining in detail CCC's valuation product offering.
  • Document conversation with claims adjusters in regard to the specific loss report.
  • Maintain a good relationship with dealers and claims adjusters to ensure overall customer satisfaction.
  • Adhere to attendance, production, quality and other metric standards

Qualifications

  • No prior insurance or automotive experience is required, as we will train individuals that are willing to continue to learn and be developed
  • High school diploma
  • Some college preferred
  • 3 years prior customer service experience required
  • Strong verbal and written communication skills
  • Self-motivated
  • Ability to multi-task
  • Excellent mathematical and analytical skills
  • Exceptional organization skills with attention to detail
  • Possess a positive attitude and desire to provide outstanding customer service
  • Strong technical aptitude
  • Ability to work independently
  • Quiet and professional home work environment free of distractions
  • High-speed internet connection (DSL or cable modem – non-cellular – with minimum speed of 25 mbps download and 15 mbps upload)
Create a job alert for this search

Remote Senior Customer Service Representative • Sioux Falls, SD

Similar jobs

Customer Service Representative

Planet Fitness - PF Baseline FitnessSioux Falls, SD, United States
Full-time +1

Job Title: Customer Service Representative.Reports to: Club Manager.Status: Full Time/Part Time/Non-Supervisor/Non-Exempt.Responsible for new member sales and creating a positive member experience ...Show more

 • Promoted

Customer Service Rep (PT or FT)

United AirlinesSioux Falls, SD, United States
Full-time

A career is a journey - take yours further with United! Currently seeking Customer Service Representative positions to: Ensure every customer interaction a positive one; Remain calm, cool and colle...Show more

 • Promoted

Customer Success Representative

ChristianSky AgencySioux Falls, SD, US
Full-time
Quick Apply

Join ChristianSky Agency as a Customer Success Representative!.Empower Your Career, Unlock Your Potential, and Work from Anywhere!.At ChristianSky Agency, we’re on an exciting journey of growth, an...Show more

Remote Client Relations Representatives

Blyss JourneysSioux Falls, SD, USA
Remote
Full-time +1
Quick Apply

We are seeking detail-oriented individuals to join our team as.Remote Client Relations Representatives.This role focuses on building strong client relationships, managing service coordination, and ...Show more

Remote Customer Service Representative $45 per hour

GL1Sioux Falls, South Dakota
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet...Show more

 • Promoted

Remote Customer Service Representative – Product Testing

GLOCPAFlandreau, South Dakota
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet...Show more

 • Promoted

Remote Market Research Participants. No Experience (Ideal For Customer Service Representative)

Apex Focus Group LLCSioux Falls, South Dakota, United States
Remote
Full-time

We're currently looking for individuals across the country to take part in remote paid market research, including online focus groups, product trials, and consumer studies.Earn up to $750 a week in...Show more

 • Promoted

Commercial Insurance Senior Account Manager - Transportation (Remote Option)

Insurance Office of AmericaSioux Falls, SD, US
Full-time

Title: Senior Account Manager - Commercial Lines.Eastern, Central and Mountain Time Zones.Transportation (Middle Market).Central Time Zone office hours.Please note: If this position is posted as ei...Show more

Patient Service Representative

ZOLL LifeVestSouix Falls, SD, US
Full-time
Quick Apply

Company Overview All job descriptions should begin with an introduction to your company and your employer brand.Open with a strong, attention-grabbing summary of your company.Tell candidates what m...Show more

Senior Sales Representative

Rivercity Insurance & Financial ServicesSioux Falls, SD, United States
Full-time +1

Are you a driven and enthusiastic individual eager to build a fulfilling career in the financial services sector? Rivercity Insurance and Financial Services is looking for dedicated Sales Represent...Show more

 • Promoted

Grow Your Career: Remote Sales Representative Needed

Joseph and YoungSioux Falls, SD, US
Remote
Full-time
Quick Apply

Are you on the lookout for your next sales challenge?.Join us as a Sales Representative under a 1099 contract, whether you're a seasoned professional or new to sales.Embrace the flexibility of remo...Show more

Remote Online Survey Taker – Earn Up to $25 Per Survey

Earn HausSioux Falls, SD, US
Remote
Full-time +1

We are urgently looking for people interested in taking online surveys for Fortune 500 brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up...Show more

 • Promoted

Remote Inbound Customer Service Representative

CCC Intelligent SolutionsSioux Falls, SD, United States
Remote
Full-time

CCC) is a leading cloud platform for the multi-trillion-dollar insurance economy, creating intelligent experiences for insurers, repairers, automakers, part suppliers, and more.At CCC, we're making...Show more

 • Promoted

Customer Service Associate – Remote Support & Coordination

GuidedbyljtravelSioux Falls, South Dakota, United States
Remote
Full-time
Quick Apply

We are seeking a proactive and organized Customer Service Associate to support clients while managing incoming requests and coordinating service details in a remote environment.This role is ideal f...Show more

Remote Customer Service - Benefits Specialist (50k-90k per year)

Professional CareersBrandon, South Dakota
Remote
Full-time +1

We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time/Part time hours with flexibility.We are r...Show more

Business Development Representative - Virtual/Remote

FRIKINtech DBA: VehicleLyfeSioux Falls, SD, US
Remote
Full-time
Quick Apply

As a Business Development Representative at VehicleLyfe, you are the engine of our growth.You are the first voice a potential client hears — responsible for generating qualified pipeline by identif...Show more

Work Remotely as a Sales Representative: Earn Big

Wesley Finance GroupSioux Falls, SD, US
Remote
Full-time
Quick Apply

Looking for your next Sales adventure? We're actively seeking dynamic, self-motivated individuals to join our growing team as Sales Representative on a 1099 contract basis.This is an excellent oppo...Show more

Remote Client Support Representative - Travel

Lees Dream VacationsSioux Falls, SD, USA
Remote
Full-time
Quick Apply

We are seeking a Remote Client Support Representative – Travel to assist clients throughout their travel journey.In this fully remote role, you will serve as a key point of contact for travelers, p...Show more