Lead Drain Technician

Note to the applicant - Hello! My wife, Cindy, and I, Bob, are the proud owners of Benjamin Franklin Plumbing here in West Michigan. With five children enrolled in Northview Schools, we’re deeply rooted in this community. At the end of the day, we’re a plumbing company—but one built on exceptional organization, strong support, and a commitment to doing things differently. Our goal is to be the most organized, best-paying, and most supportive plumbing company in the region. If you’ve ever felt underappreciated or undervalued, and you’re searching for a place where teamwork, respect, and genuine care from leadership are standard, we’d love to connect with you. Join our team—we can’t wait to meet you!

JOB SUMMARY Benjamin Franklin Plumbing is hiring an Experienced Drain Cleaner to expertly service and replace underground plumbing systems and be the foundation for a new drain division that includes cabling, jetting, camera inspections and all things drain related. If you take pride in great work and satisfying customers, consider joining the Benjamin Franklin family. We offer top pay, paid training programs for career growth, flexibility, and team-oriented, family environment.
JOB DUTIES

• Perform minor to complex drain cleaning work for residential and commercial properties
• Able to identify the source of the problem via camera
• Experienced with Spartan and Rigid Drain Cleaning and Jetting Equipment
• Ensures the job was completed correctly and eliminates unnecessary callbacks after the job is finished
• Explains services performed to the client upon completion, ensure client satisfaction with all work before leaving job site
• Excellent customer service skills
• Outreach and Sales
• Working with Property Managers and Restaurants
• Conveys a safety-conscious attitude, both on the job and while driving
• Maintains cleanliness inside and outside of vehicles at all times
• Wears shoe coverings in client’s home and maintains a neat work area while performing a repair or scheduled service
• Day shift, typically 8am - 4pm, and rotating on call schedule.

BENEFITS

• $22- $26 per hour + Commissions
• 401K + Employer Match
• Medical, Dental, and Vision
• Emergency savings account + employer match
• Free YMCA membership for individuals and families
• Paid time off
• Paid holidays
• Operate own vehicle
• iPad & uniforms with laundry service
• Advancement opportunities
• Parties and family events

MINIMUM REQUIREMENTS

• At least 5+ years of residential and/or commercial drain cleaning experience
• Current driver’s license and clean driving record
• Pass background and drug checks
• Strong communication skills