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Transportation Call Center Representative

Transportation Call Center Representative

VirtualVocationsWorcester, Massachusetts, United States
14 hours ago
Job type
  • Full-time
Job description

A company is looking for a Transportation Call Center Representative (FleetNet Marketplace Operations).

Key Responsibilities

Manage inbound calls and accurately gather customer requirements

Ensure timely and precise data entry regarding vehicle location and billing information

Provide updates to customers on event status and collaborate with dispatchers as needed

Required Qualifications

High school diploma or GED

Up to 2 years of experience in a related field

Strong customer service experience

A degree in a related discipline is preferred

Availability for weekend and evening shifts

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Call Center Representative • Worcester, Massachusetts, United States

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