Engineer I (TOC)

Overview

At Wipfli, people count.

At Wipfli, our people are core to everything we do—the catalyst behind our ability to create exceptional impact and extraordinary results.

We believe in flexibility. We focus on relationships. We encourage each individual to follow their own path.

People truly matter and they feel it. For those looking to make a difference and find a professional home, Wipfli offers a career-defining opportunity.

Job Summary

Under the direction of a Senior Engineer or Manager, the Engineer I support clients to analyze, research, document, communicate, and remediate identified events that provide stability and security to the clients infrastructure, in accordance with company policies and procedures.

Responsibilities

Essential Responsibilities :

• Understands client support scope for technology infrastructure, and security structures.
• Ensures overall client satisfaction by providing ongoing support for contracted hardware and services.
• Effectively triage alerts for hardware, connectivity, and security while following best practices.
• Responds to hardware and security alerts, ensuring case is documented and communication with the clients.
• Records case documentation and supports learning on team / project sites.
• Communicates with stakeholders any trends identified in alerts.
• Works within the time and scope for projects and communicates overages and availability in advance.
• Works in a team environment, both with Wipfli team members and client team members.

Knowledge, Skills and Abilities

Required Qualifications :

Preferred Qualifications :

Benjamin Dzanic, from our recruiting team, will be guiding you through this process. Visit his LinkedIn page to connect!

#LI-Hybrid #LI-BD1

Additional Details

Additional Details :

Wipfli is an equal opportunity / affirmative action employer. All candidates will receive consideration for employment without regards to race, creed, color, religion, national origin, sex, age, marital status, sexual orientation, gender identity, veteran status, disability, or any other characteristics protected by federal, state, or local laws.

Wipfli is committed to providing reasonable accommodations for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or participate in our recruiting process, please send us an email at hr@wipfli.com

"Wipfli" is the brand name under which Wipfli LLP and Wipfli Advisory LLC and its respective subsidiary entities provide professional services. Wipfli LLP and Wipfli Advisory LLC (and its respective subsidiary entities) practice in an alternative practice structure in accordance with the AICPA Code of Professional Conduct and applicable law, regulations, and professional standards. Wipfli LLP is a licensed independent CPA firm that provides attest services to its clients, and Wipfli Advisory LLC provides tax and business consulting services to its clients. Wipfli Advisory LLC and its subsidiary entities are not licensed CPA firms.