Customer Service Representative

Job Description

Job Description

Depending on experiences, this opportunity can range from entry to senior / lead Customer Service Representative status.

LOCATION : Milwaukee, Jefferson Street or West Allis with float capabilities to other Milwaukee area branches as needed

HOURS : Monday through Friday 8-5 PM

Are you a people person who loves helping others? If so, we have the perfect opportunity for you! As a Full Time, Customer Service Representative at Peoples State Bank in Milwaukee, WI, you'll have the chance to interact with a variety of customers and make a real difference in their banking experience. Your problem-solving skills and positive attitude will be key in providing top-notch service to our clients.

Excited to join our winning team? Apply today and be part of a company that values teamwork, agility, and, most importantly, making our customers smile! You will receive great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Flexible Spending Account, Bank-wide Incentive Plan, Paid Time Off, Volunteer Paid Time Off, Birthday Day Off, Fresh Focus Day Off, Paid Holidays, and Employee Stock Purchase Plan.

A little about us

Peoples State Bank's vision is to "be the community bank that all others strive to be." That starts with our employees, who are customer-focused in all that we do. Being honored by American Banker magazine as one of the "Best Banks to Work For" in America is a recognition our employees are incredibly proud of. They bring enthusiasm to do right by our customers every day. Peoples is an employer of choice in Wisconsin, providing exceptional benefits, flexibility, and teamwork that brings out the best in our employees.

Make a difference as a Customer Service Representative

As a full time, Customer Service Representative at Peoples State Bank, you'll be the friendly face our customers rely on for all their banking needs. From handling financial transactions to providing top-notch service, you'll play a crucial role in maintaining positive customer relations. Your sharp problem-solving skills and ability to seize cross-selling opportunities will set you apart as a key asset to our team. With the freedom to exercise your judgment and initiative, no two days will be the same in this dynamic role.

Join us for a fulfilling career where your dedication to customer satisfaction will truly shine.

Are you a good fit for this Customer Service Representative?

To excel as a full time Customer Service Representative at Peoples State Bank, you'll need a blend of skills that make you a customer service superstar! A high school diploma or equivalent is a must, along with any customer service, cash handling, or sales experience you bring to the table. Attention to detail is key, especially when it comes to accurately handling cash transactions.

Good computer skills will come in handy as you navigate our banking software. Stellar interpersonal and communication skills will help you build rapport with customers effortlessly.

Knowledge and skills required for the position are :

• High school diploma or equivalent.
• Customer service, cash handling and / or sales experience is a plus.
• Strong attention to detail and accuracy in cash-handling.
• Good computer skills.
• Excellent interpersonal and communication skill.
• Ability to manage multiple tasks simultaneously in a fast-paced environment.

To learn more about why you should join Peoples State Bank, visit here : https : / / www.bankpeoples.com / connect / careers

We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.