Help Desk Support Analyst

Are you looking for a tight-knit company that provides best-in-class technology services?  Connected Right, LLC  is seeking a passionate and detail-oriented  Help Desk Support Analyst  to join our dynamic in-office team.

This is a fantastic opportunity to kickstart your IT career in a fast-paced, client-focused MSP where your contributions truly matter.

This is an  on-site opportunity located in Arlington, TX.

We’ll Provide :

• Collaborative Culture : Work with experienced professionals who value mentorship and teamwork Career Growth : Opportunities to advance within a company that invests in your development Meaningful Work : Help businesses stay secure, productive, and connected Modern Tools : Use industry-standard platforms to deliver top-tier service Competitive Salary : $45,000 - $55,000 depending on experience What You’ll Do : Provide first-level technical support via phone, email, and ticketing system Troubleshoot hardware, software, and network issues Deliver professional and friendly customer service Escalate complex problems to senior technicians Document solutions and maintain accurate service records Assist with client onboarding and workstation setup Monitor systems and alerts to proactively resolve issues Skills You’ll Need : Solid written and verbal communication skills PC Hardware familiarity Windows operating system familiarity IP-based networking familiarity / understanding Experience with any of the following a big plus : HaloPSA, NinjaRMM, ThreatLocker, Cisco Duo, Cove Backups, ConnectSecure, Copilot, ScalePad, ControlMap Ready to Apply?

Quick apply with your resume OR Get a head start on the application process through our online portal here :