Commercial Property Claims Specialist II

Commercial Property Claims Specialist II

At Zurich North America Claims we acknowledge that work life-balance and flexibility are a priority when it comes to choosing your next career move. Designed with our employees' needs in mind, the ZNA Claims hybrid work model emphasizes flexibility, allowing claims employees to conduct individual work in their preferred location, while facilitating in-person connections and collaborative activities when meaningful and valuable. While the model provides a high level of flexibility and autonomy, occasional circumstances requiring in-office attendance should be expected. The candidate selected for this opportunity should be able to report into the following North American Claims office : Atlanta, Schaumburg, or Addison.

The successful candidate will handle single and commercial property claims of moderate to high exposure and complexity within specific authority limits, to ensure that claims are handled in the most efficient, effective way while delivering a customer-centric claims service.

In this role you will be responsible for :

• Documenting claims files by accurately capturing and updating claims data / information in compliance with best practices for commercial property claims of moderate to high exposure and complexity.
• Exercising judgment to determine policy verification and coverage determination by analyzing applicable coverage for claims and determining whether the loss falls within the coverage.
• Working to have a timely resolution to claims by developing case strategy; developing a case evaluation and escalating issues as appropriate.
• Establishing timely reserves and performing ongoing review throughout claims cycle within authority limit by estimating and validating value of claims.
• Assessing damages by calculating applicable damages or range of damages allowed by law.
• Negotiating settlement of claim by establishing appropriate negotiation strategy and using available tools and resources within authority limits.
• Meeting quality standards by following best practices

Claims Specialist II Basic Qualifications :

Preferred Qualifications :

Location(s) : AM - Schaumburg, AM - Addison, AM - Atlanta Remote Working : Hybrid Schedule : Full Time Employment Sponsorship Offered : No