Sr. Business Process Analyst

Job Description : Overview

The Sr Business Process Analyst leads business activities that benefit the Burns & McDonnell family of companies. The Sr. Business Process Analyst leads the analysis and assessment of business processes, evaluates alternate design options, and makes recommendations for change based on various frameworks and methodologies. The Sr. Business Process Analyst will collaborate with cross-functional teams to drive business transformation, continuous improvement, and optimization.

Essential Functions :

• Analyze business processes using structured techniques to identify gaps, inefficiencies, and opportunities for improvement.
• Collaborate with cross-functional teams to develop and implement new process designs and corresponding technologies that enhance organizational efficiency and effectiveness.
• Document and present clear findings, recommendations, and proposed solutions for process improvements.
• Conduct process audits and performance assessments to ensure sustained effectiveness of implemented processes.
• Collect, interpret, and report on process metrics and KPIs to support informed decision-making.
• Elicit and document business requirements for transformation initiatives ensuring alignment with the broader organization's goals and objectives.
• Create and maintain various types process documentation including process models, business rules, and relationships with other processes.
• Maintain the business process inventory in alignment with the process management framework.
• Responsible for overall QA / QC process adherence.
• Responsible for compliance with company and site safety policies.
• Performs other duties as assigned.
• Complies with all policies and standards.

Job Requirements : Qualifications

• Bachelor Degree in business administration, management information systems, operations, or related field and 8 years of related experience Required or
• Applicable experience may be substituted for degree requirement
• Minimum 7 years of recent experience in business process improvement, business process management, strategic initiatives, and measuring success.
• Proven expertise in business process modeling using BPMN 2.0 or other recognized standard.
• Strong working knowledge of business process management and process improvement principles and governance practices.
• Demonstrated bias toward action and value creation and avoid “analysis paralysis”.
• Must demonstrate excellent oral and written communication skills, strong interpersonal skills, and the ability to clearly and effectively present complex information to all levels of employees, management, and clients.
• Ability to recognize patterns and interdependencies to uncover opportunities for reuse is preferred.
• Able to bring multiple perspectives to the table and maintain objectivity.
• Fast learner or aptitude for learning new things.
• Familiarity with APQC Process Classification Framework or other process framework preferred.
• Familiarity with the IIBA Business Analyst Body of Knowledge, ABPMP BPM Common Body of Knowledge and / or other relevant industry bodies preferred.
• Experience with process management tools and / or process mining tools preferred.
• Prior experience as a Business Analyst working on software solutions (SaaS, Custom, ERP, etc.) preferred.

BPMN 2.0