Accounts Receivable Specialist

Accounts Receivable Specialist

We are looking for a dedicated Accounts Receivable Specialist to join our team in Southfield, Michigan. This role involves managing premium collections, payroll deductions, and customer service tasks for insurance policies associated with various railroad companies. The ideal candidate will possess strong analytical skills, exceptional interpersonal abilities, and technical expertise to thrive in a fast-paced, high-volume environment. This is a contract-to-permanent position, offering an excellent opportunity for career growth.

Responsibilities :

• Manage the collection of insurance premiums through payroll deductions and secure payment methods such as credit card transactions.
• Update vendor portals and maintain detailed spreadsheets to track payments and premium data.
• Respond to customer inquiries, assisting with payment issues and banking information updates in a detail-oriented and empathetic manner.
• Handle high call volumes daily, providing clear and straightforward information to clients unfamiliar with technical terms.
• Process and reconcile financial data to ensure accuracy in payment records and compliance with company policies.
• Oversee agent commission payments and verify travel expense receipts for accuracy and timeliness.
• Maintain organized documentation and ensure compliance with administrative procedures.
• Collaborate with internal teams to streamline financial processes and improve customer satisfaction.
• Communicate effectively with industry workers, building rapport and trust in a union-oriented environment.
• Adapt to new systems and technologies to enhance efficiency in daily operations.

Requirements :