Director, Commercial Training

SUMMARY OF ROLE

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The Director, Commercial Training is responsible for designing, implementing, and sustaining Element Science’s commercial training and development strategy for field teams — including Sales, Clinical, and Customer Success. This leader will build programs that ensure our commercial organization is fully equipped to communicate the value of our technology, deliver superior patient and clinician experiences, and operate with confidence, integrity, and clinical fluency.

This position requires deep experience in sales enablement, clinical education, and instructional design, as well as strong facilitation and program management skills. The ideal candidate is energized by building from the ground up and thrives in a dynamic, fast-paced start-up environment.

This role can be based in either our San Francisco or Redwood City office locations. We have a hybrid environment.

RESPONSIBILITIES:

At Element, you’ll help shape the future of cardiac care — bringing transformative technology to patients who need it most. You’ll be part of a mission-driven team that values innovation, integrity, and human impact as much as scientific excellence.

Commercial Training Strategy & Program Design

• Design and execute the commercial training strategy for pre-launch and post-launch readiness.
• Build onboarding and continuous learning programs for Sales, Clinical Specialists, and Customer Success teams.
• Collaborate with Marketing, Clinical, Regulatory, and Quality to ensure training content is scientifically accurate and compliant.
• Create a scalable, multi-modal learning ecosystem, blending live facilitation, e-learning (LMS), simulations, and field-based reinforcement.

Instructional Design & Facilitation

• Develop engaging, adult-learning–based content using modern instructional design principles.
• Facilitate training sessions for new hires, advanced clinical training, and leadership development within the commercial team.
• Partner with subject matter experts (SMEs) to translate technical and clinical knowledge into accessible, actionable learning.

Sales Enablement & Field Readiness

• Partner with Sales Leadership to define competencies and assess ongoing performance gaps.
• Build certification and competency programs for sales effectiveness, clinical credibility, and customer engagement.
• Building a structured field ride-along or coaching framework
• Partnering with field leaders on reinforcement
• Manage content and tools to ensure field teams are consistently prepared for customer conversations.

Cross-Functional Collaboration & Leadership

• Partner with Marketing, Field Clinical, and Product teams to align messaging, data, and customer materials.
• Alignment with Medical Affairs / Scientific Engagement: In cardiac/clinical wearables, collaboration with Medical Affairs is key for clinical credibility.
• Collaborate with People & Talent/L&D to align commercial training with company-wide leadership and development initiatives.
• Establish metrics to evaluate training impact on commercial performance, adoption, and engagement.

PHYSICAL DEMANDS:

• The employee will sit for long periods of time during travel.
• The employee will walk frequently within hospital facilities.
• The employee will be required to crouch, kneel, stoop, balance, and reach.
• The employee shall be able to lift up to 40 lbs.
• Specific vision abilities required by this job include color vision, near and far vision, and depth perception.

QUALIFICATIONS:

• Bachelor’s degree in Business, Life Sciences, Education, or related field.
• 8+ years of experience in commercial training or field development roles within MedTech, biotech, or life sciences.
• Strong background in sales training and clinical education--ideally bridging both.
• Expertise in instructional design, adult learning principles, and facilitation.
• Proven ability to build programs from concept through execution in a high-growth or start-up environment.
• Strong presentation, coaching, and communication skills.
• Familiarity with LMS platforms and e-learning authoring tools.
• This role will require significant travel, approximately 40–70%.

BENEFITS:

Element Science offers a very competitive salary and benefits package including, but not limited to:

• Stock Options
• 90% employer-paid medical, dental, and vision insurance
• Company-paid Basic Life Insurance
• 401(k) retirement plan (Traditional and Roth)
• Competitive Paid Time Off
• Paid Holidays
• FSA (Flexible Spending Accounts)
• HSA (Health Savings Account)
• Employee Assistance Program through PEO

The salary for this exempt-level position will be based on experience and qualifications within an established pay range.

• Pay range: $180,000 - $195,000