Key Roles / Responsibilities :
- Takes responsibility for PCC project execution end to end planning, approval, execution, and closing
- Works cross functionally with PCC Business teams, IT Teams and external stakeholders to ensure successful project delivery
- Develops project schedules, timelines, and milestones using project management tools
- Schedules meetings, workshops, and project reviews
- Coordinates logistics for events and ensure all necessary materials and resources are available
- Monitors project progress, tracks deliverables, and updates project documentation in a timely manner
- Follows up on action items, decisions, and dependencies identified during meetings. Provides timely reminders and updates to ensure tasks are completed on schedule
- Facilitates effective communication among project team members and stakeholders and drives teams to decisions to reach project milestones
- Distributes meeting agendas, minutes, and action items. Ensures that relevant information is shared promptly and accurately to support informed decision-making.
Ensures information is updated, organized and accessible
- Maintains project documentation, including meeting minutes, project plans, status reports, and issue logs
- Incorporates relevant data to effectively communicate project status, milestones, and key performance indicators
- Performs Stakeholder management - Acts as a central point of contact for project team members and stakeholders. Communicates clearly to keep stakeholders informed
- Helps to ensure deliverables of a project meet the business needs
- Monitors risk triggers and escalate critical issues to ensure timely resolution
- Proposes mitigation strategies and contingency plans
- Creates Presentations for project meetings, stakeholder updates, and executive briefings
- Assists IT Head and Associate Director of IT with project related tasks
- Assists PCC IT team with other duties as assigned
Key Competencies :
- Positive attitude with excellent interpersonal and communication skills (written, verbal, presentation)
- Self-motivated individual who can excel with little supervision and the proven ability to be successful in a fast paced, dynamic environment
- Excellent presentation and communication skills
- Ability to work with different stakeholders in different geographies mostly in the US, UK and India
- Strong service focus with a proactive customer service attitude
- Strong bias towards prompt and delightful customer service
- Highly adaptable, and capable of working on multiple projects under time constraints
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