Alterations Customer Service Representative
David's BridalAthens, GA, US30+ days ago
Job type
- Part-time
Job descriptionWelcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in person, communicates clearly and concisely adapting style to suit customers by problem solving, excellent phone skills and resolving conflict. Use all systems to manage the customer flow to deliver five-star customer experience. Meet all service vows including, Prepare, Welcome, Meet Needs & Be There for all customers, includes all operational checklist task and meeting customers emotional and practical needs. Responsible for providing an exceptional service experience to multiple customers at one time and contributes to the store achievement of Five-Star Customer Service. Proactively address customer concerns with confidence. Know when to escalate and partner with leadership team. Effectively communicate how alterations can play an important role in perfecting the dress for her event in partnership with Alterations. Promote all alterations services and personalization options. Maintain store-standards (clean, organized, promotional readiness, store recovery) to support a flawless shopping experience. Maintain high dress code standards as required by the Dress Code policy. Greet and escort all alterations customers to and from alterations for appointments. Press, steam, and spot clean all merchandise. Follows quality control guidelines and inspects all garments altered / steamed / pressed to verify pristine condition before final delivery to customer. Build long-term relationships to meet and exceed customer satisfaction and loyalty. Support inventory management by processing special orders, pick-ups and first quality standards for all merchandise. Supports all cash wrap behaviors and processes transactions with accuracy to make sure every customer feels celebrated. Seeks assistance from the Alterations Manager to address customer issues that s / he is not able to resolve. Maintains a clean and well-organized alterations room. Performs duties and tasks as assigned by store management. While performing the duties of this job, the employee is occasionally required to stand, walk, and sit for extended periods of time; reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; ability to bend, twist and stand; move throughout the store; and talk to and hear customers. Manual dexterity to perform non-selling responsibilities, such as use of POS (Point of Sale) terminals, counting money, steaming garments, accessing computers and receiving or initiating telephone calls. Manual dexterity to sew an perform fittings to David's Bridal standards, as needed. Ability to lift / and or move up to 10 pounds. The employee must be able to see up close and at a distance, as well as use peripheral vision and depth perception, and be able to look at, read, and use a computer, electronic devices and phones for long periods of time. High school diploma or equivalent degree 1-2 years prior retail experience in an apparel or specialty store environment. Prior sewing experience is helpful. Prior experience with computerized POS (Point of Sale) system Rewarding Environment and Competitive Pay Team Bonus Dayforce Wallet Get Paid Early! Generous Team Member Discount After First Pay Period Vision Care Supplemental Insurances- Critical Illness, Hospital Indemnity and Accidental Injury 401K Program Discount for Identity Theft Protection Discounts for Home and Auto Insurance Discounts for Mobile Legal Benefits (MetLife Hyatt Legal Plans) Pet Insurance
Best Job Ever!
Minimal weekday hours required (join for weekends only!)
Generous Team Member discount
$400 bonus for every referral hired with NO LIMIT
- Additional terms and conditions apply.
Competitive hourly pay rates & team bonus
Get Paid Early!
At David's Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the wedding dress that matches a personal styleor the career that is a perfect fit. Join a company that dominates the products in their category 1 out of 3 being sold by them and taking care of them with one of the highest customer service scores in retail!
We make dreams happenapply today!
Alterations Customer Service Representative (CSR)
The Alterations Customer Service Representative (CSR) is a critical role for the successful operation of the Alterations department and completing tasks that contribute to providing superior customer service. The (CSR) is responsible for providing an A+ customer experience to David's Bridal customers. S / he reports to the Store Manager. The Alterations CSR is responsible for tasks that may include welcoming and servicing customers, making appointments, answering phones, pressing garments, and / or ensuring that items are ready for pickups.
Essential Job Functions :
Physical Demands :
Education & Credentials :
Part Time Benefits Include
Love wins when love is for everyone! Our mission at David's Bridal is to embrace the ideas of Diversity, Equity, and Inclusion. It is our goal to build a workforce that is as representative as the customers we serve. We vow to create a culture where all forms of diversity are celebrated and seen as valuable.
Disclaimer : The preceding job description has been designed to highlight the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities and qualifications required of employees assigned to this job. Actual duties and responsibilities will vary.
Create a job alert for this search
Customer Service Representative • Athens, GA, US
Related jobs
Aequor Allied is seeking a travel Speech Language Pathologist for a travel job in Elberton, Georgia.Job Description & Requirements.
Pay package is based on 8 hour shifts and 40 hours per week (s...Show moreLast updated: 30+ days ago
Remote Opportunity : Link Posting Marketing Rep (No Experience Needed!) Are you self-driven, reliable, and ready to earn from anywhere? We’re looking for motivated individuals to jo...Show moreLast updated: 30+ days ago
Join the Family Dollar team as a Customer Service Representative and provide friendly and helpful service to our customers.
As a CSR, you will handle transactions, answer customer questions, and ens...Show moreLast updated: 15 days ago
Are you in search of a new career opportunity that makes a meaningful impact? If so, now is the time to find your calling at Enhabit Home Health & Hospice.
As a national leader in home-based care, E...Show moreLast updated: 13 days ago
Mary’s Medical Group is seeking a Board-Certified or Board-Eligible Non-Invasive Cardiologist to join Oconee Heart & Vascular Center in Greensboro, GA.
This is an exceptional opportunity to join a c...Show moreLast updated: 10 days ago
Category / Area of Expertise : Retail Operations.Location : USA-GA-Royston-1041 Franklin Springs Street.Store Code : Store 02841 Front End (7238055).
Food Lion has been providing an easy, fresh and affor...Show moreLast updated: 30+ days ago
Liberty National Sales Representative.Join Globe Life Liberty National Division and take charge of your career with comprehensive training and leadership.
In this commission-based role, you’ll help ...Show moreLast updated: 30+ days ago
Premium operates wireless locations in over 1,300 wireless retail outlets via Walmart Supercenter, with a dedicated sales team of over 3,200 brand representatives.
As one of Premium's Wireless Sales...Show moreLast updated: 30+ days ago
Customer Service - Self Storage Manager.Total rewards package available to our team : .Employees become eligible for full-time.
Medical, dental, vision, 401k with match, paid time off, sick time, and ...Show moreLast updated: 30+ days ago
Client Services Representative.About the University of Georgia : .Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is t...Show moreLast updated: 8 days ago
Job Title : Work From Home Customer Service Representative.As a Work From Home Customer Service Representative at Amazon, you will be the first point of contact for customers seeking assistance.You ...Show moreLast updated: 17 days ago
The Advanced Practice Provider (APP) at Morgan Medical Center plays a critical role in delivering high-quality, patient-centered healthcare services across a variety of clinical settings.This posit...Show moreLast updated: 3 hours ago
TRC’s client has a direct hire opportunity for an Inside Sales Representative to join a well-established company that brokers the sale of concrete equipment across North America!.This company speci...Show moreLast updated: 16 days ago
Client Services Representative.About the University of Georgia.Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is th...Show moreLast updated: 30+ days ago
Bilingual Customer Service Representative.Mondays | 8 AM - 5 PM) (Tuesdays | 8 AM - 7 PM) (Wednesdays + Thursdays | 8 AM - 12 PM).
Bilingual Voices Wanted : Help People, Solve Problems, Get Paid.Step...Show moreLast updated: 9 days ago
Join the Walmart team as a Customer Service Associate and provide friendly and helpful service to our customers.As a CSA, you will handle transactions, answer customer questions, and ensure that th...Show moreLast updated: 15 days ago
Customer Service Representative.Pay from $25 to $30 per hour with significant growth and earning potential! Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Fast, friendly and cust...Show moreLast updated: 30+ days ago
Customer Service Representative.Looking for the first step to your new career? 90% of Franchisees started out as a delivery expert or an inside position and that could be you too!!.You got game? Yo...Show moreLast updated: 30+ days ago
- Promoted
Travel Speech Language Pathologist
Aequor AlliedElberton, GA, USFull-time
- Promoted
Work from Home
HomeJobFinderHomer, GARemote
Full-time
- Promoted
Customer Service Representative
Family DollarSocial Circle, GA, USAFull-time
- Promoted
Speech Language Pathologist (SLP) - Home Health
Enhabit Home Health & HospiceHartwell, GA, USFull-time
- Promoted
Healthcare Provider
St. Mary's Health Care SystemGreensboro, GA, United StatesFull-time
- Promoted
PT Customer Lead
Food LionRoyston, GA, USFull-time
- Promoted
Sales Representative
Globe Life – Liberty National DivisionGainesville, GA, USFull-time
- Promoted
Wireless Sales Pro
AcostaHartwell, GA, USFull-time
- Promoted
Customer Service - Self Storage Manager
Public StorageWinder, GA, USFull-time
- Promoted
Client Services Representative
InsideHigherEdAthens, Georgia, United StatesFull-time +1
- Promoted
Work From Home
AmazonGreensboro, GARemote
Full-time
- Promoted
- New!
Advanced Practice Provider
Morgan Medical CenterMadison, GA, USFull-time
- Promoted
Inside Sales Representative
TRC Talent SolutionsCommerce, GA, United StatesPermanent
- Promoted
Client Services Representative
University of GeorgiaAthens, GA, United StatesFull-time +1
- Promoted
Bilingual Customer Service Representative
Staffmark GroupGainesville, GA, United StatesFull-time
- Promoted
Customer Service Associate
WalmartMadison, GA, USAFull-time
- Promoted
Customer Service Representative
UlineBraselton, GA, USFull-time
- Promoted
Customer Service Representative
Domino's PizzaAthens, GA, USFull-time