U.S. Global Mobility Specialist (Immigration)

Software Guidance & Assistance, Inc., (SGA), is searching for a Global Mobility Specialist for a CONTRACT assignment with one of our premier SaaS clients in San Jose, CA .

The manager is open to candidates in San Francisco, CA, Austin, TX & Seattle, WA. (HYBRID -x week)

Description :

• Client is looking for an experienced Global Mobility Specialist, passionate about providing employees with exceptional experiences in the complex worlds of business immigration and relocation.
• We are looking to add to our team as we scale for continued high growth, and domestic and global movement.
• We are looking for someone detail-oriented, proactive, organized, and disciplined, who will be a consummate team player and business partner.
• If you thrive in a fun, fast-paced environment, come help us attract, engage, and retain the world's top talent!
• Reporting to the Sr. Mgr, Global Mobility, the Global Mobility Specialist in this hands-on role will partner closely with Talent Acquisition, Compensation, HRBP's, Benefits, Legal, Payroll, Tax, vendor partners, and others to ensure a seamless mobility experience for our employees and candidates.
• This role has a focus on supporting our University Talent partner group and their customers but will also include general global mobility support for North America.

Roles & Responsibilities :

• Act as the lead support partner to our University Talent programs (interns and new grads), including J- program administration & vendor management, creating and updating templates & support resources, providing training to the Client Talent team, and assisting with other administrative tasks.
• immigration & international transfer case management, including assessments and initiations.
• immigration program support : work closely with immigration counsel, document review, PERM process, invoice processing, etc.
• Liaise with employees, candidates & managers on immigration and relocation inquiries.
• Serve as an immigration and relocation subject matter expert for customers and partners.
• Contribute to educational content, communications, and trainings.
• Assist with complex issue resolution facilitated through stakeholder discussions that balance business needs, employee experience and risk.
• Review and support critical issues and exception requests.
• Partner with internal cross-functional teams and external supplier partners to develop process and system improvements.
• Provide and receive coverage for teammates as needed (and cross-train accordingly).
• Develop and maintain a positive and professional working relationship with all members of the team, customers, clients, and all service partners through timely, accurate and professional communication.
• Contribute to the global program's priorities & objectives and provide innovative ideas for improvements and efficiencies.
• Manage the delivery of mobility services per processes established by Client's Global Mobility program owners in immigration and relocation.

Required :

• Bachelor's degree in human resources, psychology, communications, or a related field; or equivalent practical experience.
• At least years' immigration experience required, including H-B Cap and PERM
• Strong immigration knowledge.
• Strong project management, planning, and organizational skills.
• Ability to learn quickly, work independently, and deal successfully with ambiguity.
• Ability to think through end-to-end solutions to improve the processes through the mobility lifecycle.
• Ability to work effectively with data, analyze and present insights, develop and deliver presentations of key results.
• Ability to maintain the highest level of confidentiality and apply excellent judgement.
• Ideal candidate must be resourceful, adaptable, self-motivated, and a trusted advisor to clients at all levels of the company.

Preferred :

• years of relocation / mobility experience
• Experience managing or supporting global mobility for University Talent programs
• Systems : ServiceNow, Workday, SharePoint
• Vendor management experience
22 days ago